Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Workflow Management, IT Automation, Business Process Automation, AI Enablement, AI literacy, Scripting, AI Workflows, Automation, AI Integrations, Document Management, Collaborative Software, Generative AI, Artificial Intelligence, Data Entry, Application Programming Interface (API), Restful API
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Prioritization, Goal Setting, Productivity, Strategic Prioritization, Time Management, Personal Development, Organizational Skills, Planning, Brainstorming, Scheduling, Habit Formation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Pivot Tables And Charts, Dashboard Creation, Excel Formulas, Microsoft Excel, Excel Macros, Data Visualization, Performance Analysis, Key Performance Indicators (KPIs), Spreadsheet Software, People Analytics, Data Presentation, Human Resource Strategy, Business Analytics, Performance Measurement, Financial Analysis, Interactive Data Visualization, Trend Analysis, Human Resources, Performance Metric
Beginner · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Digital Transformation, Business Transformation, Business Economics, Technology Strategies, Business Strategy, Strategic Thinking, Market Dynamics, Economics, Competitive Analysis, Company, Product, and Service Knowledge, Scalability
Mixed · Course · 1 - 4 Weeks

Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: User Provisioning, User Accounts, Cloud Management, Mobile Security, Cloud Computing, Security Controls, Identity and Access Management, Cloud Security, Authentications, Security Assertion Markup Language (SAML), Cyber Security Policies, Single Sign-On (SSO), System Configuration, Google Workspace, Event Monitoring
Beginner · Course · 1 - 3 Months

Skills you'll gain: Tax Management, Sales Tax, Tax Compliance, Tax Preparation, Tax, Tax Planning, Transaction Processing, Construction Accounting, Specialized Accounting, Tax Laws, Claims Processing, Accounting, Technical Accounting, Contract Accounting, Finance
Mixed · Course · 1 - 3 Months

Skills you'll gain: Oral Expression, Active Listening, Verbal Communication Skills, Discussion Facilitation, Interviewing Skills, Oral Comprehension, Teamwork, Communication, Communication Strategies, Greeting Customers, Interpersonal Communications, Corporate Communications, Collaboration, Business Communication, Professionalism, Rapport Building, Non-Verbal Communication, Assertiveness
Mixed · Course · 1 - 4 Weeks
Beginner · Course · 1 - 3 Months

Skills you'll gain: Portfolio Management, Financial Trading, Business Ethics, Financial Systems, Investment Management, Financial Market, Competitive Analysis, Financial Analysis, Governance, Equities, Portfolio Risk, Investments, Financial Data, Market Analysis, Securities (Finance), Business Valuation, Finance, Asset Management, Securities Trading, Capital Markets
Mixed · Course · 1 - 3 Months
Scrum.org
Skills you'll gain: Stakeholder Engagement, Backlogs, User Feedback, Stakeholder Communications, Stakeholder Management, Agile Product Development, Scrum (Software Development), Collaboration, Sprint Planning, Product Management, Stakeholder Analysis, Agile Software Development, Product Improvement, Agile Methodology, Product Strategy, Prioritization, Negotiation, Value Propositions, Adaptability, Customer Insights
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Dashboard, Dashboard Creation, Excel Formulas, Pivot Tables And Charts, Excel Macros, Performance Analysis, Key Performance Indicators (KPIs), Spreadsheet Software, Microsoft Excel, Performance Measurement, Performance Metric, Business Analytics, Data Presentation, Interactive Data Visualization, Advanced Analytics, Visual Basic (Programming Language), Data Transformation, Data Processing
Mixed · Course · 1 - 4 Weeks