
Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Team Building, Corporate Communications, Business Communication, Team Management, Communication Strategies, Resource Management
★ 4.5 (83) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

LearnQuest
Skills you'll gain: Sales Presentation, Regional Sales, Selling Techniques, Presentations, Sales Process, Influencing, Persuasive Communication, Intercultural Competence, Storytelling, Language Interpretation, Translation, and Studies, Behavioral Economics, Sales Pipelines, Collaborative Software, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration, Customer Engagement, AI literacy
Intermediate · Specialization · 1 - 3 Months

EC-Council
Skills you'll gain: Incident Response, Computer Security Incident Management, Cyber Threat Hunting, Vulnerability Management, Event Monitoring, Threat Detection, Intrusion Detection and Prevention, Cybersecurity, Cyber Attacks, Security Controls, Security Information and Event Management (SIEM), Vulnerability Assessments, Threat Management, Exploitation techniques, Network Monitoring, Anomaly Detection
★ 4.7 (59) · Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Google Cloud Platform, Proxy Servers, Network Support, Server Side
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Promotional Strategies, Social Media, Microsoft Outlook, Instagram, Customer Acquisition Management, Social Media Management, Facebook, Social Media Marketing, Gmail, Target Audience, Account Management, Customer Relationship Building, Customer Engagement, Digital Marketing, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Market Share, Financial Statement Analysis, Case Studies, Estimation, Financial Statements, Business Valuation, Financial Analysis, Strategic Planning, Competitive Analysis, Financial Reporting, Financial Modeling, Market Analysis, International Finance, Financial Data, Financial Forecasting, Analysis, Benchmarking, Trend Analysis
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: DevSecOps, Security Strategy, Security Management, Continuous Monitoring, Cybersecurity, Cyber Security Strategy, Cyber Attacks, Threat Management, DevOps, Security Engineering, Threat Detection, Cyber Security Assessment, Incident Response, Site Reliability Engineering, Digital Transformation, Agile Methodology, Automation, Critical Thinking
★ 4.1 (14) · Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Email Automation, Calendar Management, Organizational Skills, ChatGPT, AI literacy, Data Integration, Generative AI, Agentic Workflows, Business Process Automation, Automation
★ 5 (10) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Financial Analysis, Gross Profit, Financial Statement Analysis, Financial Data, Financial Acumen, Financial Statements, Business Valuation, Income Statement, Benchmarking, Equities
★ 4.9 (14) · Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Negotiation, Decisiveness, Contingency Planning, Planning, Strategic Thinking, Goal Setting, Decision Making, Succession Planning, Customer Success Management
Intermediate · Course · 1 - 4 Weeks