
Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Selling Techniques, Sales, Telephone Skills, Sales Strategy, Sales Presentations, Setting Appointments, Sales Pipelines, Rapport Building, Communication, Relationship Building
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Presentations, Canva (Software), Typography, Target Audience, Data Visualization, Infographics, Communication Strategies, Graphic and Visual Design, Communication, Timelines, Storytelling, Design
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Storytelling, Video Production, Email Automation, Google Docs, Google Workspace, Video Editing, Responsible AI, Proofreading, Prompt Engineering, Productivity Software, Gmail, Workflow Management, LLM Application, Google Sheets, Generative AI, Writing, Collaboration, Project Management, Business Communication
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Cultural Diversity, English Language, Business Correspondence, Social Skills, Verbal Communication Skills, Business Communication, Professional Development, Business Writing, Interviewing Skills, Oral Comprehension, Telephone Skills, Active Listening, Public Speaking, Communication, Vocabulary, Relationship Building, Constructive Feedback, Grammar, Social Media, Interpersonal Communications
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Patient Communication, English Language, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Social Skills, Vocabulary, Language Learning, Professional Development, Active Listening, Communication, Education Software and Technology, Grammar, Personal Development, Self-Awareness, Literacy
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills
Mixed · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Video Editing, Canva (Software), Video Production, Marketing Materials, Content Creation, Digital Content, Animations, Multimedia, Storytelling, Typography, Branding, Drive Engagement
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Data Storage, Identity and Access Management, System Configuration, Telecommunications, Inbound Calls, Outbound Calls, User Accounts, Customer experience improvement, Regional Sales
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level
Beginner · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: TCP/IP, Network Planning And Design, Network Troubleshooting
Beginner · Course · 1 - 3 Months