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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free
    Free
    C

    Coursera

    Adobe Illustrator for Beginners: Create Vector Artwork

    Skills you'll gain: Adobe Illustrator, Color Theory, Graphic and Visual Design, Design, Design Elements And Principles, Graphic Design, Typography, Adobe Creative Cloud, File Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    28 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Applications of Copilot in the Workplace

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Business Metrics, Return On Investment, Automation, Compliance Management, Responsible AI, Natural Language Processing, Critical Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Mitigating Security Vulnerabilities on Google Cloud

    Skills you'll gain: Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Threat Management, Security Controls, Google Cloud Platform, Data Security, Vulnerability Management, Threat Detection, Infrastructure Security, Continuous Monitoring, IT Automation, Identity and Access Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    724 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    Data-Driven Decisions with Power BI

    Skills you'll gain: Power BI, Data Import/Export, Business Intelligence, Data Transformation, Microsoft Power Platform, Data Visualization, Dashboard, Data Visualization Software, Data Presentation, Microsoft Excel, Interactive Data Visualization, Data Cleansing, Microsoft Teams, Business Analytics, Data Analysis, Management Reporting, Microsoft 365, Data Modeling, Microsoft Office, Data Science

    4.3
    Rating, 4.3 out of 5 stars
    ·
    266 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    F

    Fractal Analytics

    GenAI for Everyone

    Skills you'll gain: Generative AI, ChatGPT, Responsible AI, Artificial Intelligence, AI Personalization, Operational Efficiency, Human Centered Design, Ethical Standards And Conduct, Application Development, Natural Language Processing, Strategic Thinking, Problem Solving, Critical Thinking

    4.4
    Rating, 4.4 out of 5 stars
    ·
    451 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Advancing Women in Tech

    The Art & Science of Product Management

    Skills you'll gain: Cross-Functional Team Leadership, Technical Product Management, Product Management, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Design, Artificial Intelligence, Interviewing Skills, Machine Learning, Deep Learning, Technical Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    155 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    U

    University of Alberta

    Problem Solving, Python Programming, and Video Games

    Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Programming Principles, Animation and Game Design, Software Quality (SQA/SQC), Problem Solving, Computer Programming, Program Development, Software Engineering, Python Programming, Algorithms, Object Oriented Programming (OOP), Pseudocode, Data Structures, Application Design, Debugging, Computer Science, Test Planning

    4.3
    Rating, 4.3 out of 5 stars
    ·
    233 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SAP

    SAP Business Analyst

    Skills you'll gain: User Story, Business Process Modeling, Risk Analysis, Performance Measurement, Stakeholder Management, Process Analysis, Business Analysis, Risk Management, Requirements Elicitation, Process Design, Requirements Management, Business Process, Process Mapping, Process Improvement, Business Systems Analysis, Business Risk Management, Gap Analysis, Enterprise Risk Management (ERM), Business Requirements, SAP Applications

    4.4
    Rating, 4.4 out of 5 stars
    ·
    138 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    AI for Web Developers

    Skills you'll gain: Prompt Engineering, Anthropic Claude, Responsible AI, Cloud Applications, Multimodal Prompts, LLM Application, OpenAI, HTML and CSS, Cloud API, ChatGPT, Application Deployment, Mobile Development, API Gateway, Web Applications, Generative AI, Data Ethics, Application Programming Interface (API), Cloud Computing, Debugging, Artificial Intelligence

    4.5
    Rating, 4.5 out of 5 stars
    ·
    271 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    É

    École Polytechnique Fédérale de Lausanne

    Systèmes d’Information Géographique - Partie 1

    Skills you'll gain: Geographic Information Systems, Data Modeling, GIS Software, SQL, Database Design, Spatial Data Analysis, Database Management, Query Languages, Relational Databases, Data Capture, Data Storage

    4.5
    Rating, 4.5 out of 5 stars
    ·
    285 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Data Analytics and Big Data

    Skills you'll gain: Database Design, Relational Databases, Database Application, Database Management, Database Systems, Big Data, Machine Learning Algorithms, Databases, NoSQL, SQL, MySQL, Statistical Analysis, Data Visualization, Database Theory, Data Analysis, Apache Hadoop, Exploratory Data Analysis, Transaction Processing, Apache Kafka, Stored Procedure

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    76 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Equivalent Circuit Cell Model Simulation

    Skills you'll gain: Simulations, Matlab, Mathematical Modeling, Electronic Systems, Power Electronics, Electrical Engineering, Electrical Systems, Predictive Modeling, Engineering Calculations, Engineering Analysis, Applied Mathematics, Basic Electrical Systems, Analytical Testing, Scripting, Numerical Analysis, Scripting Languages, Laboratory Testing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    551 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to service design

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服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
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In summary, here are 10 of our most popular service design courses

  • Adobe Illustrator for Beginners: Create Vector Artwork: Coursera
  • Applications of Copilot in the Workplace: Microsoft
  • Mitigating Security Vulnerabilities on Google Cloud: Google Cloud
  • Data-Driven Decisions with Power BI: Knowledge Accelerators
  • GenAI for Everyone: Fractal Analytics
  • The Art & Science of Product Management: Advancing Women in Tech
  • Problem Solving, Python Programming, and Video Games: University of Alberta
  • SAP Business Analyst: SAP
  • AI for Web Developers: Scrimba
  • Systèmes d’Information Géographique - Partie 1: École Polytechnique Fédérale de Lausanne

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