IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Injury Prevention, Public Safety and National Security, Public Health, Safety Standards, Public Policies, Policy Analysis, Health Policy, Law, Regulation, and Compliance, Community Health, Risk Analysis, Case Studies
Beginner · Course · 1 - 3 Months

Deep Teaching Solutions
Skills you'll gain: Lesson Planning, Critical Thinking, Classroom Management, Stress Management, Student Engagement, Differentiated Instruction, Instructional Strategies, Pedagogy, Special Education, Learning Strategies, Disabilities, Learning Theory, Learning Styles
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Stakeholder Engagement, Stakeholder Management, Project Management Life Cycle, Stakeholder Analysis, Earned Value Management, Risk Analysis, Project Management Institute (PMI) Methodology, Project Closure, Governance, Project Management Office (PMO), Project Management, Strategic Communication, Communication Strategies, Procurement, Benefits Administration, Project Controls, Change Requests, Quality Control, Risk Management
Intermediate · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Extract, Transform, Load, Data-Driven Decision-Making, Amazon Web Services, Data Warehousing, Big Data, Databases, Business Analytics, NoSQL, Data Analysis, Data Pipelines, Unstructured Data, Data Processing, SQL, Data Storage, Data Architecture, Relational Databases, Data Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, TCP/IP, Network Troubleshooting, OSI Models, Network Switches, Data Centers, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Routing, Network Administration, Virtualization and Virtual Machines, Computer Networking, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Network Model, Networking Hardware, Local Area Networks
Intermediate · Specialization · 3 - 6 Months
Michigan State University
Skills you'll gain: Animations, Animation and Game Design, Unity Engine, Color Theory, Video Game Development, Adobe Photoshop, Game Design, Computer Graphics, Graphic and Visual Design, Creativity
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Descriptive Statistics, Exploratory Data Analysis, Regression Analysis, Statistics, R Programming, Predictive Modeling, Statistical Analysis, Feature Engineering, Probability & Statistics, Data Wrangling, Statistical Inference, R (Software), Data Cleansing, Public Health
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Communication Strategies, Communication, Collaborative Software, Education Software and Technology, User Accounts
Beginner · Guided Project · Less Than 2 Hours

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Service Management, Customer experience strategy (CX), Customer Service, Restaurant Operation, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Authentications, Cloud Security, Cybersecurity, Threat Detection, Cyber Attacks, Network Security, Vulnerability Assessments, Data Security, Human Factors (Security), Software As A Service
Beginner · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Product Development, Entrepreneurship, Business Planning, Operations Management, Operations, Accounting, Business, Small Business Accounting, Legal Risk, New Business Development, Business Development, Commercial Laws, Digital Advertising, Financial Statements, Marketing, Business Strategy, Cash Flows
Mixed · Course · 1 - 3 Months