
Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
Intermediate · Course · 1 - 4 Weeks

Council on Foreign Relations
Skills you'll gain: International Finance, Policy Development, Policty Analysis, Research, and Development, Crisis Management
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Institutional Review Board (IRB), Research, Research Design, Consumer Behaviour, Influencing, Persuasive Communication, Ethical Standards And Conduct, Marketing Psychology, Behavioral Economics, Experimentation, Neurology, Informed Consent, Market Research, Marketing, Analysis, Data Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Tactfulness, Verbal Communication Skills, Interpersonal Communications, Constructive Feedback, Communication Strategies, Empathy, Diversity and Inclusion, Conflict Management, Diversity Awareness, Advocacy, Communication, Emotional Intelligence, Composure, Peer Review, Expectation Management, Collaboration, Interactive Learning, Performance Review, Relationship Building
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Digital Transformation, AI Personalization, Blockchain, digital literacy, Data Ethics, Emerging Technologies, FinTech, Artificial Intelligence, Digital Assets, Responsible AI, Artificial Neural Networks, Social Media, Driving engagement, Deep Learning, Simulation and Simulation Software, Persuasive Communication, Intellectual Property, Machine Learning, Algorithms, Decision Making
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, User Accounts, Telecommuting, Virtual Environment, Communication, Business Communication, Public Speaking, Marketing Communications
Intermediate · Guided Project · Less Than 2 Hours

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Analytics, Performance Analysis, Descriptive Analytics, Business Analytics, Advanced Analytics, Data-Driven Decision-Making, Data Analysis, Media and Communications, Analysis, Predictive Analytics, Digital Analysis, People Analytics, Performance Measurement, Data Collection, Spatial Data Analysis, Performance Reporting, Learning Styles, Innovation, Leadership, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Office, Project Management, Technical Communication, Communication
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Financial Statements, Financial Statement Analysis, Case Studies, Financial Analysis, Cash Flows, Balance Sheet, Data Storytelling, Benchmarking, Financial Data, Income Statement, Business Metrics, Communication, Performance Measurement, Performance Analysis
Intermediate · Course · 1 - 4 Weeks
MathWorks
Skills you'll gain: Plot (Graphics), Scripting, Matlab, Data Manipulation, Mathematical Modeling, Data Analysis, Data Visualization, Data Visualization Software, Descriptive Statistics, Interactive Data Visualization, Data Access, File I/O, Exploratory Data Analysis, Data Mapping, Data Cleansing, Technical Communication
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Booking (Sales), Sales Process, General Sales Practices, Market Opportunities, Client Services
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, English Language, Verbal Communication Skills, Interpersonal Communications, Language Learning, Language Competency, Vocabulary, Active Listening, Communication, Education Software and Technology, Grammar, Public Speaking, Relationship Building
Beginner · Course · 1 - 3 Months