Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Prompt Engineering, Sales Process, Sales Presentations, Verbal Communication Skills, Product Knowledge, Personalized Campaigns, Communication, AI Personalization, Sales, Non-Verbal Communication, Selling Techniques, General Sales Practices, Presentations, Microsoft Copilot, Value Propositions, Customer Relationship Management (CRM) Software, AI Integrations, Responsible AI
Advanced · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Cyber Governance, Safety Culture, Dashboard, Cyber Threat Intelligence, Communication, Business Metrics, Security Strategy, Governance, Governance Risk Management and Compliance, Communication Strategies, Strategic Communication, Culture Transformation, IT Management, Enterprise Security, Cyber Operations, Leadership, Regulatory Requirements, Risk Mitigation, Initiative and Leadership, Organizational Leadership
Beginner · Course · 1 - 3 Months
Skills you'll gain: Data Cleansing, Data Quality, Data Wrangling, Data Transformation, Data Validation, Data Manipulation, Data Analysis, SQL, Big Data
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Campaign Management, Target Market, Marketing, Marketing Strategies, Consumer Behaviour, Marketing Planning, Campaign Planning, Integrated Marketing Communications, Strategic Marketing, Marketing Strategy and Techniques, Digital Marketing, Target Audience, Marketing Effectiveness, Digital Marketing Campaigns, Market Research, Marketing Communications, Data-Driven Marketing, Communication Strategies, Emerging Technologies
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Product Development, Product Strategy, Sustainable Business, Product Management, Marketing, Product Marketing, New Product Development, Marketing Strategy and Techniques, Product Lifecycle Management, Commercialization, Strategic Marketing, Sales Presentations, Marketing Strategies, Business Marketing, Presentations, Promotional Strategies, Sustainable Development, Oral Expression, Proposal Development, Corporate Sustainability
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Media Production, Color Matching, Music, Visual Storytelling, Editing
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Power BI, Business Reporting, Microsoft Power Platform, Business Intelligence, Business Intelligence Software, Data Visualization Software, Data Analysis, Microsoft Excel, Data Analysis Software, Data Modeling, Data Integration, Data Access, Self Service Technologies, Data Management, Microsoft PowerPoint, Microsoft 365, Microsoft Office
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Pandas (Python Package), Data Analysis, Data Manipulation, Time Series Analysis and Forecasting, Python Programming
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Training, Diversity Awareness, Empathy, Intercultural Competence, Workplace inclusivity, Diversity Programs, Cultural Sensitivity, Cultural Diversity, Social Justice, Cultural Responsiveness, Employee Retention, Leadership Studies, Talent Recruitment, Human Resources, Self-Awareness, Workforce Development, Organizational Leadership, Human Resource Strategy
Beginner · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: No-Code Development, Experience Design, Application Development, User Experience, User Interface (UI), Data Modeling, User Interface (UI) Design, Application Design, Data Store, Cloud-Based Integration, Application Deployment, Automation, Salesforce, ServiceNow, Application Security
Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Search Engine Optimization, Performance marketing, Social Media Campaigns, Social Media Marketing, Pay Per Click Advertising, Web Analytics and SEO, Social Media, Content Marketing, Social Media Content, Marketing Automation, Online Advertising, Social Media Strategy, Product Promotion, Paid media, Lead Generation, Marketing Strategies, Market Opportunities, Promotional Strategies, Product Knowledge, Specialized Sales
Mixed · Course · 1 - 3 Months

Skills you'll gain: Matplotlib, Random Forest Algorithm, Predictive Modeling, Predictive Analytics, Machine Learning Algorithms, Plot (Graphics), Data Visualization, Data Preprocessing, Machine Learning, Programming Principles, Data Manipulation, Data Cleansing, Data Transformation, Supervised Learning, Python Programming, Data Science, Model Training, Decision Tree Learning, NumPy, Pandas (Python Package)
Beginner · Course · 1 - 3 Months