• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Popular Process Improvement Courses and Certifications


  • U

    University of Michigan

    Erfolgreich Verhandeln: Strategien und Fähigkeiten

    Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Conflict Management, Communication, Contract Management, Closing (Sales), Influencing, Planning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    9 reviews

    Mixed · Course · 1 - 3 Months

  • R

    Real Madrid Graduate School Universidad Europea

    The Future of Sports Marketing

    Skills you'll gain: Global Marketing, Cultural Sensitivity, Customer Engagement, Revenue Management, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Marketing Strategy and Techniques, Personalized Service, Brand Management, Price Negotiation, Customer Relationship Management, Business Modeling, Innovation, Content Strategy, User Experience Design, Digital Transformation, Data-Driven Decision-Making, Business Management, Artificial Intelligence, Metadata Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation

    3.8
    Rating, 3.8 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Project Phases and Methods: From Initiation to Execution

    Skills you'll gain: Project Management Life Cycle, Backlogs, Stakeholder Communications, Timelines, Project Management, Workflow Management, Stakeholder Management, Waterfall Methodology, Agile Methodology, Agile Project Management, Project Management Software, Project Schedules, Project Planning, Scheduling, Risk Mitigation, Data-Driven Decision-Making, Dependency Analysis, Decision Making, Risk Analysis

    Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    Design & Evaluate Logistics Systems for Supply Chains

    Skills you'll gain: Logistics Management, Supply Chain Systems, E-Commerce, Systems Thinking, Supply Chain Planning, Operational Analysis, Process Analysis, Operational Efficiency, Gap Analysis, Performance Measurement, Business Strategy, Coordination

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Mixed · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Teaching Texts and Forms

    Skills you'll gain: Writing, Writing and Editing, Literacy, Storytelling, Creativity, Persuasive Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Project Planning

    Skills you'll gain: Project Schedules, Project Planning, Agile Methodology, Performance Metric, Scheduling, Timelines, Conflict Management, Stakeholder Engagement, Project Estimation, Stakeholder Management, Milestones (Project Management), Agile Project Management, Negotiation, Cost Estimation, Resource Planning, Risk Analysis, Project Risk Management, Contract Management, Kanban Principles, Estimation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 3 Months

  • I

    IESE Business School

    Parte 1: Design Thinking para la resolución de problemas

    Skills you'll gain: Design Thinking, Design Strategies, Creative Problem-Solving, Problem Solving, Critical Thinking and Problem Solving, Human Centered Design, Complex Problem Solving, Innovation, Oral Expression, Creativity, Verbal Communication Skills, Needs Assessment

    Beginner · Course · 1 - 4 Weeks

  • P

    Politecnico di Milano

    Learning with AI

    Skills you'll gain: Large Language Modeling, LLM Application, Learning Strategies, Education Software and Technology, AI Personalization, AI literacy, Lifelong Learning, Human Learning, Adult Learning Principles, Student-Centred Learning, Generative AI, Critical Thinking, Goal Setting

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • T

    Tecnológico de Monterrey

    Design and innovation of business model

    Skills you'll gain: Business Modeling, Business Architecture, Entrepreneurship, Storytelling, Design Thinking, Business Strategy, Process Design, Innovation, Strategic Thinking, Systems Thinking, New Business Development, Media and Communications, Case Studies, Market Opportunities, Agile Methodology, Value Propositions, Competitive Analysis, General Networking

    3.8
    Rating, 3.8 out of 5 stars
    ·
    10 reviews

    Advanced · Course · 1 - 4 Weeks

  • U

    University of California, Davis

    Academic Research Types and Methods

    Skills you'll gain: Intellectual Property, Research, Higher Education, Research Methodologies, Research Design, Science and Research, Ethical Standards And Conduct, Student Engagement, Safety and Security, Innovation

    Beginner · Course · 1 - 4 Weeks

  • T

    The University of Melbourne

    Contemporary India

    Skills you'll gain: Art History, International Relations, Political Sciences, Culture, Socioeconomics, Diplomacy, Ancient History, World History, Social Sciences, Economic Development, Liberal Arts, Social Justice, Anthropology, Public Policies, Cultural Diversity, Sociology, Economics, Market Dynamics

    4.2
    Rating, 4.2 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 3 Months

1…356357358…521

In summary, here are 10 of our most popular process improvement courses

  • Erfolgreich Verhandeln: Strategien und Fähigkeiten: University of Michigan
  • The Future of Sports Marketing : Real Madrid Graduate School Universidad Europea
  • GenAI for Customer Support: Coursera
  • Project Phases and Methods: From Initiation to Execution: Coursera
  • Design & Evaluate Logistics Systems for Supply Chains: EDUCBA
  • Teaching Texts and Forms: Johns Hopkins University
  • Project Planning: University of California, Irvine
  • Parte 1: Design Thinking para la resolución de problemas: IESE Business School
  • Learning with AI: Politecnico di Milano
  • Design and innovation of business model: Tecnológico de Monterrey

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok