IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Legal Strategy, Legal Technology, Legal Research, Generative AI, AI Workflows, Data Ethics, AI literacy, Decision Intelligence, Responsible AI, AI Integrations, Legal Writing, Artificial Intelligence, Automation, Predictive Modeling, Ethical Standards And Conduct
★ 3.8 (9) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File Systems, Mac OS, User Accounts, File Management, User Provisioning, Data Security, Operating System Administration, Software Installation, Unix, System Configuration, Unix Commands, Security Controls, Knowledge of Apple Hardware, Authorization (Computing), Data Management, Disaster Recovery, Data Storage, Control Panels, Encryption
★ 4.9 (10) · Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Email Marketing, User Accounts, User Provisioning, Dashboard, Administration, Business Reporting, Collaborative Software, Data Maintenance, Data Cleansing, UI/UX Strategy, Data Integration, Application Deployment, Data Import/Export, Internal Communications, Data Management, Business Administration, Cloud Computing, Data Security, Automation
★ 4.7 (26) · Beginner · Course · 1 - 4 Weeks

Technical University of Denmark (DTU)
Skills you'll gain: Chemical Engineering, Coordination, Sustainable Technologies, Chemistry, Sustainable Development, Sustainable Systems
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, MLOps (Machine Learning Operations), Regression Testing, Kubernetes, Docker (Software), Feature Engineering, Containerization, Software Documentation, Data Pipelines, Git (Version Control System), Apache Airflow, Technical Documentation, Microservices, CI/CD, Unit Testing, API Design, Performance Metric, Python Programming, Version Control, Verification And Validation
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Anomaly Detection, Fraud detection, Data Visualization, Generative AI, Risk Management, Risk Mitigation, ChatGPT, Data Synthesis, Compliance Management, AI Integrations, Test Data, AI Workflows, Data Pipelines, Automation
Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Integrations, Artificial Intelligence, Machine Learning Methods, Machine Learning, Contract Management, Contract Compliance, Predictive Modeling, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Roadmaps, Workflow Management, Agile Methodology, Agile Project Management, Agile Product Development, Product Management, Product Planning, Technology Roadmaps, Performance Metric, Business Priorities, Collaborative Software, Product Strategy, Project Design, Team Management, Business Metrics
★ 4.3 (6) · Intermediate · Guided Project · Less Than 2 Hours

28DIGITAL
Skills you'll gain: AI Personalization, Applied Machine Learning, Dimensionality Reduction, Machine Learning Methods, Machine Learning Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Feature Engineering, Model Optimization, Model Training, Machine Learning, Model Evaluation, Algorithms, Context Management
★ 3.8 (23) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Software Development Methodologies, Open Web Application Security Project (OWASP), CI/CD, Application Deployment, DevOps, Development Environment, Continuous Integration, Ansible, TCP/IP, Docker (Software), OSI Models, General Networking, Networking Hardware, Computing Platforms, Application Programming Interface (API), Version Control, IT Automation, Software Design Patterns, JSON
Intermediate · Specialization · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Business Ethics, Data Ethics, Responsible AI, Case Studies, Regulatory Compliance, Risking, Governance, Ethical Standards And Conduct, Regulatory Requirements, Compliance Management, Compliance Training, Law, Regulation, and Compliance, AI literacy, Artificial Intelligence, Business Management, Decision Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Information Privacy, Business Strategies, Social Justice
★ 3.7 (16) · Intermediate · Course · 1 - 3 Months