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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    L

    LearnQuest

    CompTIA Practice

    Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support and Services, Technical Support, Peripheral Devices, System Support, Desktop Support, General Networking

    3.4
    Rating, 3.4 out of 5 stars
    ·
    140 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Skills and Best Practices for Cloud Support Associates

    Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Relationship Management, Problem Management, Customer Support, Amazon Web Services, Technical Support and Services, Customer and Client Support, Communication, Consultative Approaches, Technical Support, Cloud Security, Automation, Collaboration, Incident Management, Generative AI

    4.9
    Rating, 4.9 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Networking and Troubleshooting IT Systems

    Skills you'll gain: Command-Line Interface, Network Troubleshooting, TCP/IP, Wireless Networks, Local Area Networks, System Support, Linux Commands, Desktop Support, Network Monitoring, Virtual Private Networks (VPN), Operating System Administration, Network Administration, Dynamic Host Configuration Protocol (DHCP), Hardware Troubleshooting, Network Infrastructure, General Networking, VPN Clients, Network Protocols, Remote Access Systems, Network Routers

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 5

    Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Support, End User Training and Support, Knowledge of Apple Software, System Configuration, Computer Displays, Software Installation, Enterprise Application Management, Operating Systems, Android (Operating System), Apple iOS, Mobile Security, Patch Management, Package and Software Management, iOS Development, System Monitoring, OS Process Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 4

    Skills you'll gain: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Display Devices, Issue Tracking, Patch Management, Data Storage, Usability, Memory Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universitat Politècnica de València

    Accessible technology for inclusion

    Skills you'll gain: Web Content Accessibility Guidelines, Disabilities, Adaptive Equipment, Web Language, Mobile Development, Hypertext Markup Language (HTML), Web Applications, Visual Impairment Education, Web Design, User Interface (UI), Education and Training, Diversity Awareness, Android (Operating System), Apple iOS

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Peripherals, Operating Systems, and Display Technologies

    Skills you'll gain: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, Display Devices, TCP/IP, Virtual Local Area Network (VLAN), Operating System Administration, Hardware Troubleshooting, Mac OS, Microsoft Windows, General Networking, Technical Support and Services, Technical Support, Network Infrastructure, System Support, Local Area Networks, Network Protocols, Knowledge of Apple Software

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 2

    Skills you'll gain: Technical Support and Services, Electrical Safety, Desktop Support, Technical Documentation, Problem Management, Safety and Security, Technical Support, Hardware Troubleshooting, Help Desk Support

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Operations and Patient Safety for Healthcare IT Staff

    Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Technical Support, Health Informatics, Health Care, Issue Tracking, Change Control, Medical Devices, Network Troubleshooting, Change Requests, Disaster Recovery, Technical Documentation, Accident Prevention, General Networking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    207 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 3

    Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Networking Hardware, Desktop Support, USB, Data Storage, System Configuration, Peripheral Devices, Data Storage Technologies, Microsoft Windows, Software Installation, General Networking, Display Devices

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Security and Troubleshooting Essentials

    Skills you'll gain: Hardware Troubleshooting, Information Systems Security, Information Technology, Security Software, Malware Protection, Data Security, Encryption, Security Awareness, Endpoint Security, Authentications, Patch Management, Technical Support, Firewall, Data Integrity

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Programming, Control, and Monitoring Systems

    Skills you'll gain: Control Systems, Programmable Logic Controllers, Real-Time Operating Systems, Code Reusability, Program Development, Human Machine Interfaces, System Monitoring, System Configuration, Event Monitoring, Data Storage Technologies

    Advanced · Course · 1 - 4 Weeks

1…678…488

In summary, here are 10 of our most popular technical support courses

  • CompTIA Practice: LearnQuest
  • Skills and Best Practices for Cloud Support Associates: Amazon Web Services
  • Networking and Troubleshooting IT Systems: Packt
  • Cisco Certified Support Technician IT Support 100-140 Unit 5: Pearson
  • Cisco Certified Support Technician IT Support 100-140 Unit 4: Pearson
  • Accessible technology for inclusion: Universitat Politècnica de València
  • Peripherals, Operating Systems, and Display Technologies: Packt
  • Cisco Certified Support Technician IT Support 100-140 Unit 2: Pearson
  • Operations and Patient Safety for Healthcare IT Staff: Johns Hopkins University
  • Cisco Certified Support Technician IT Support 100-140 Unit 3: Pearson

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