• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    I

    IBM

    IT Fundamentals for Cybersecurity

    Skills you'll gain: Operating System Administration, Identity and Access Management, File Systems, Intrusion Detection and Prevention, Network Security, TCP/IP, Malware Protection, Endpoint Security, Operating Systems, Authentications, Cybersecurity, Network Administration, OSI Models, Cyber Attacks, Information Technology Infrastructure Library, Compliance Auditing, Microsoft Windows, Endpoint Detection and Response, Incident Response, IT Service Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    22K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Java Programming and Software Engineering Fundamentals

    Skills you'll gain: File I/O, Java Programming, Software Design, Computer Programming, Software Engineering, Javascript, Encryption, Algorithms, AI Personalization, Software Development, Data Processing, Problem Solving, Data Preprocessing, Classification Algorithms, Integrated Development Environments, Program Development, Data Ethics, Debugging, Cascading Style Sheets (CSS), Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    22K reviews

    Beginner · Specialization · 3 - 6 Months

  • A

    Amazon Web Services

    AWS Cloud Support Associate

    Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Amazon DynamoDB, Software Architecture, Linux Commands, Linux, Amazon S3, Cloud Computing, Web Applications, Information Technology, Customer Service, Software Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of London

    Understanding Research Methods

    Skills you'll gain: Peer Review, Surveys, Timelines, Research, Research Methodologies, Research Design, Writing, Qualitative Research, Ethical Standards And Conduct

    4.7
    Rating, 4.7 out of 5 stars
    ·
    8.9K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Generative AI Strategic Leader

    Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Agentic Workflows, Prompt Patterns, AI Orchestration, Generative AI, Workflow Management, AI Enablement, Agentic systems, Strategic Decision-Making, Business Intelligence, Business Leadership, Data-Driven Decision-Making, Organizational Leadership, Automation, Strategic Planning, Talent Acquisition, Procurement, Planning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Leading the Modern Day Business

    Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Product Management, Customer experience strategy (CX), Ideation, Business Transformation, Innovation, Product Improvement, Creativity, Product Lifecycle Management, Strategic Thinking, Stakeholder Management, Business Strategy, Process Design, Process Improvement, Marketing, Leadership and Management, Storytelling

    4.7
    Rating, 4.7 out of 5 stars
    ·
    21K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Generative AI and ChatGPT for K-12 Educators

    Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Multimodal Prompts, LLM Application, Productivity, OpenAI, Anthropic Claude, Creative Problem-Solving, AI Enablement, Generative AI, AI Personalization, Creative Thinking, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Game Design, Education Software and Technology, Student Engagement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8.2K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Optimize GenAI Performance: Monitor, Measure, Maintain

    Skills you'll gain: System Monitoring, Dashboard, Application Performance Management, Site Reliability Engineering, Continuous Monitoring, Event Monitoring, Performance Tuning, Performance Metric, Service Level, Generative AI, MLOps (Machine Learning Operations), Business Metrics, Analysis, Service Level Agreement, Distributed Computing, Incident Management, Real Time Data, Data Integration

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Data Analysis and Visualization Foundations

    Skills you'll gain: Data Storytelling, Interactive Data Visualization, Data Visualization, IBM Cognos Analytics, Data Wrangling, Data Cleansing, Data Visualization Software, Data Analysis, Big Data, Pivot Tables And Charts, Statistical Analysis, Excel Formulas, Business Intelligence, Microsoft Excel, Apache Hadoop, Tree Maps, Dashboard, Scatter Plots, Apache Hive, Data Processing

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    30K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Information Technology (IT) and Cloud Fundamentals

    Skills you'll gain: Cloud Deployment, Peripheral Devices, Cloud Computing Architecture, Cloud Services, Cloud Infrastructure, Cloud Computing, Cloud Storage, Cybersecurity, Data Storage, OSI Models, Computer Hardware, General Networking, Cyber Attacks, Disaster Recovery, Data Strategy, Data Security, Artificial Intelligence, Generative AI, Computer Programming, Technical Support

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Generative AI Automation

    Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Ideation, Verification And Validation, Data Presentation, LLM Application, Productivity, OpenAI, Generative AI, Document Management, Expense Reports, Responsible AI, AI Enablement, Image Analysis, Creativity, Large Language Modeling, Expense Management, Organizational Skills, Artificial Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8.8K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Introduction to HTML5

    Skills you'll gain: Hypertext Markup Language (HTML), Web Design, Application Deployment, Web Content, Web Development, Web Content Accessibility Guidelines, Usability, Browser Compatibility

    4.7
    Rating, 4.7 out of 5 stars
    ·
    28K reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to service design

tibco bw: design & validate web services
effective service innovation by design in hotel management
innovation publique et pensée design, l'innovation sociale au service des territoires
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…747576…736

In summary, here are 10 of our most popular service design courses

  • IT Fundamentals for Cybersecurity: IBM
  • Java Programming and Software Engineering Fundamentals: Duke University
  • AWS Cloud Support Associate: Amazon Web Services
  • Understanding Research Methods: University of London
  • Generative AI Strategic Leader: Vanderbilt University
  • Leading the Modern Day Business: University of Virginia
  • Generative AI and ChatGPT for K-12 Educators: Vanderbilt University
  • Optimize GenAI Performance: Monitor, Measure, Maintain: Coursera
  • Data Analysis and Visualization Foundations: IBM
  • Information Technology (IT) and Cloud Fundamentals: IBM

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok