Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Exploitation techniques, Penetration Testing, Cyber Attacks, Cyber Security Assessment, Cybersecurity, Event Monitoring, Vulnerability Management, Vulnerability, Continuous Monitoring, Data Security, Network Security, Analysis, Criminal Investigation and Forensics, System Monitoring, System Configuration, Network Monitoring, Bash (Scripting Language), Scripting, Linux, Python Programming
Advanced · Specialization · 1 - 3 Months

LearnQuest
Skills you'll gain: User Story, Behavior-Driven Development, DevSecOps, Agile Project Management, Backlogs, Sprint Planning, Agile Methodology, Project Risk Management, Test Driven Development (TDD), Sprint Retrospectives, Scaled Agile Framework, Agile Software Development, Kanban Principles, Risk Management, DevOps, Continuous Integration, Lean Methodologies, Management Reporting, Project Coordination, Scrum (Software Development)
Beginner · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Sprint Retrospectives, Waterfall Methodology, Continuous Integration, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Architecture, Apache Kafka, Data Architecture, Generative AI, Data Infrastructure, Root Cause Analysis, Dataflow, Solution Architecture, Data Quality, Data Pipelines, Software Architecture, Data Integration, Cloud Storage, Data Storage, Failure Analysis, Data Processing, Dependency Analysis, Real Time Data
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Oil and Gas, Billing, Safety Standards, Supply Chain, Regulatory Affairs, Transportation Operations, Customer Service, Environmental Engineering, Systems Of Measurement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Real Time Data, Model Deployment, Google Cloud Platform, Feature Engineering, PySpark, Data Pipelines, Cloud Storage, Data Import/Export, Dataflow, Big Data, Apache Spark, Business Requirements, Data Lakes, Apache Hadoop, Dashboard, Apache Airflow, Cloud Engineering, Tensorflow, Cloud Services, Data Warehousing
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Sampling (Statistics), Logistic Regression, SAS (Software), Predictive Analytics, Automation, Data Integration, Advanced Analytics, Debugging, Statistical Programming, SQL, Statistical Methods, Report Writing, Data Manipulation, Model Evaluation, Data Analysis, Statistical Reporting, Data Access, Microsoft Excel, Analysis, Finance
Beginner · Specialization · 3 - 6 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Databases, Relational Databases, Data Integration, Database Management, Data Entry, SQL Server Integration Services (SSIS), Data Import/Export, Geographic Information Systems, Software Installation, Wealth Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Accounting Software, Ledgers (Accounting), Small Business Accounting, Payroll Processing, Financial Statements, Accounting, Cash Handling, Bookkeeping, Financial Reporting, Payroll, Accounts Payable, Balance Sheet, Expense Management, Billing & Invoicing, Banking, Transaction Processing
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Social Determinants Of Health, Community Health, Health Equity, Behavioral Economics, Health Administration, Consumer Behaviour, Business Modeling, Artificial Intelligence
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: React.js, Bootstrap (Front-End Framework), UI Components, HTML and CSS, Cascading Style Sheets (CSS), Application Programming Interface (API), User Interface (UI), Javascript, Web Development Tools, Network Routing, Event-Driven Programming, Data Validation, Debugging
Intermediate · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Microsoft Teams, Microsoft Copilot, Microsoft 365, Collaboration, Meeting Facilitation, Brainstorming, Workplace inclusivity, Project Management Software, Web Content Accessibility Guidelines, Prioritization, Organizational Skills, Productivity, Microsoft Word, Technical Communication, Language Interpretation, Translation, and Studies, Editing, Presentations, Generative AI
Intermediate · Course · 1 - 3 Months