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  • Customer Success Management

Results for "customer success management"


  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Selecting the Right Customer & Channel

    Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide

    Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Customer experience improvement, Data Sharing, Business Research, User Accounts, Content Creation

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Python Case Study - Customer Brokerage Management System

    Skills you'll gain: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Driving Customer Equity with AI

    Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Career Success

    Skills you'll gain: Business Writing, Goal Setting, Negotiation, Time Management, Business Planning, Project Controls, Feasibility Studies, Leadership and Management, Entrepreneurship, Team Leadership, Business Correspondence, Financial Statement Analysis, Project Planning, Problem Solving, Concision, Smart Goals, Prioritization, Project Management, Communication, Performance Metric

    4.6
    Rating, 4.6 out of 5 stars
    ·
    45K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    480 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Writing Skills for University Success

    Skills you'll gain: Writing, Research, Grammar, Editing, Organizational Skills, Ethical Standards And Conduct

    4.5
    Rating, 4.5 out of 5 stars
    ·
    73 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Alfaisal University | KLD

    خدمة العملاء | Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

    4.8
    Rating, 4.8 out of 5 stars
    ·
    235 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Branding and Customer Experience

    Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Branding, Brand Management, Behavioral Economics, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Integrated Marketing Communications, Business Ethics, Cross-Functional Collaboration, Employee Engagement, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    559 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    The University of Sydney

    Academic Skills for University Success

    Skills you'll gain: Critical Thinking, Problem Solving, Editing, Research, Creative Thinking, Public Speaking, Proofreading, Deductive Reasoning, Brainstorming, Analytical Skills, Creativity, Resourcefulness, Communication, Information Management, Cognitive flexibility, Ethical Standards And Conduct, English Language, Writing, Digital Communications, Complex Problem Solving

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7.7K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Journey Mapping

    Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    ChatGPT for Project Management - Leveraging AI for Success

    Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Large Language Modeling, LLM Application, Productivity, Project Planning, OpenAI, Taking Meeting Minutes, Risk Analysis, Timelines, Project Risk Management, Project Management Software, Project Schedules, Project Management, Project Documentation, Generative AI, Artificial Intelligence, Scheduling, Project Implementation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    7.4K reviews

    Beginner · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular customer success management courses

  • Selecting the Right Customer & Channel : University of Maryland, College Park
  • Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide: Coursera
  • Python Case Study - Customer Brokerage Management System: EDUCBA
  • Driving Customer Equity with AI: Emory University
  • Career Success: University of California, Irvine
  • CVS Health Call Center Customer Service: CVS Health
  • Writing Skills for University Success: University of California, Irvine
  • خدمة العملاء | Customer Service: Alfaisal University | KLD
  • Branding and Customer Experience: IE Business School
  • Academic Skills for University Success: The University of Sydney

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