
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Research, Usability Testing, Usability, Research Methodologies, User Research, Writing and Editing, User Feedback, Report Writing, Web Content Accessibility Guidelines, User Experience Design, AI Enablement, Persona (User Experience), User Experience, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Videography, Video Production, Photo/Video Production and Technology, Cinematography, Post-Production, Storytelling, Podcasting, Content Creation, Music
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Team Motivation, Delegation Skills, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence, People Management, Team Building, Cultural Sensitivity, Leadership, Communication Strategies, Collaboration, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Contract Negotiation, Negotiation, Mediation, Arbitration, Communication, Business Communication, Conflict Management, Cultural Sensitivity, Business Ethics, Decision Making, Planning
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Problem Solving, Brainstorming, Critical Thinking, Creative Thinking, Constructive Feedback, Decision Making, Analysis, Cognitive flexibility, Self-Awareness, Collaboration
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Time Management, Literacy, Grammar, Concision, Analytical Skills, Planning, English Language, Vocabulary
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Probability, Graphing, Algebra, Bayesian Statistics, Arithmetic, Data Science, Calculus, General Mathematics
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Quick Learning, Time Management, Learning Strategies, Literacy, Vocabulary, English Language
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Surveys, Interviewing Skills, Data Collection, Sampling (Statistics), Unstructured Data, Research Methodologies, Qualitative Research, Data Validation, Data Quality, Text Mining
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Teamwork, Conflict Management, Collaboration, Mediation, Interpersonal Communications, Social Skills, Decision Making, Innovation, Cultural Diversity, Communication, Digital Communications, Virtual Environment
Beginner · Course · 1 - 4 Weeks