Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Computer Vision, Natural Language Processing, Microsoft Azure, No-Code Development, Predictive Modeling, Artificial Intelligence, Cloud Computing, Technology Strategies, Machine Learning, Test Planning, Data Science
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: File Systems, Microsoft Windows, Cybersecurity, TCP/IP, Network Protocols, Data Security, Litigation Support, File Management, Network Security, Operating Systems, Data Structures, General Networking, Data Validation, Record Keeping, System Software, Data Integrity, Data Analysis Software, User Accounts, USB, System Configuration
Intermediate · Specialization · 3 - 6 Months

Infosec
Skills you'll gain: Incident Response, Computer Security Incident Management, Endpoint Detection and Response, Threat Management, Cyber Operations, Cybersecurity, Cyber Threat Hunting, Intrusion Detection and Prevention, Security Management, Cyber Threat Intelligence, Threat Detection, Cyber Attacks, Cyber Security Assessment, Event Monitoring, Network Security, Network Monitoring, Data Security, Business Continuity, Network Analysis, Analysis
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Network Monitoring, Event Monitoring, Continuous Monitoring, Performance Tuning, Cloud Management, Cloud Security, Identity and Access Management, Cloud Applications, Service Level, Query Languages
Beginner · Course · 1 - 3 Months

Skills you'll gain: Classroom Management, Behavioral Management, Student Support and Services, Constructive Feedback, Education Software and Technology, Registration, Communication
Beginner · Guided Project · Less Than 2 Hours

King Abdullah University of Science and Technology
Skills you'll gain: Statistical Analysis, Bioinformatics, Unix, Scientific Visualization, R Programming, Rmarkdown, Unix Commands, Data Analysis, Data Quality, Statistical Hypothesis Testing, Exploratory Data Analysis, Pandas (Python Package), Python Programming, NumPy, Data Manipulation
Beginner · Course · 1 - 4 Weeks

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Entrepreneurship, Financial Modeling, Financial Statements, Value Propositions, Income Statement, New Product Development, Business Modeling, Business Development, Market Opportunities, Investment Management, Lean Methodologies, Strategic Partnership, Persona Development, Customer Analysis, Presentations
Mixed · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Risk Management Framework, Governance, Risk Management, Enterprise Risk Management (ERM), Risk Analysis, Operational Risk, Compliance Management, Business Risk Management, Risk Mitigation, Business Ethics, Corporate Strategy, Stakeholder Management, International Finance, Stakeholder Communications
Beginner · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Forecasting, Visionary, Proactivity, Strategic Thinking, Trend Analysis, Market Trend, Storytelling, Creative Thinking, Adaptability, Critical Thinking, Creativity, Innovation
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Business Metrics, Return On Investment, Automation, Compliance Management, Responsible AI, Natural Language Processing, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Delegation Skills, Leadership Development, Leadership, Executive Presence, Time Management, Leadership and Management, Influencing, Conflict Management, Professional Development, Emotional Intelligence, Self-Awareness, Communication, Adaptability
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Communications Management, Account Management, Business Communication, Data Migration
Intermediate · Course · 1 - 4 Weeks