• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Preparing for AI-900: Microsoft Azure AI Fundamentals exam

    Skills you'll gain: Computer Vision, Natural Language Processing, Microsoft Azure, No-Code Development, Predictive Modeling, Artificial Intelligence, Cloud Computing, Technology Strategies, Machine Learning, Test Planning, Data Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    190 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Computer Forensics

    Skills you'll gain: File Systems, Microsoft Windows, Cybersecurity, TCP/IP, Network Protocols, Data Security, Litigation Support, File Management, Network Security, Operating Systems, Data Structures, General Networking, Data Validation, Record Keeping, System Software, Data Integrity, Data Analysis Software, User Accounts, USB, System Configuration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    341 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Cyber Incident Response

    Skills you'll gain: Incident Response, Computer Security Incident Management, Endpoint Detection and Response, Threat Management, Cyber Operations, Cybersecurity, Cyber Threat Hunting, Intrusion Detection and Prevention, Security Management, Cyber Threat Intelligence, Threat Detection, Cyber Attacks, Cyber Security Assessment, Event Monitoring, Network Security, Network Monitoring, Data Security, Business Continuity, Network Analysis, Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    265 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Logging and Monitoring in Google Cloud

    Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Network Monitoring, Event Monitoring, Continuous Monitoring, Performance Tuning, Cloud Management, Cloud Security, Identity and Access Management, Cloud Applications, Service Level, Query Languages

    4.7
    Rating, 4.7 out of 5 stars
    ·
    224 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Improving Classroom Management with Class Dojo

    Skills you'll gain: Classroom Management, Behavioral Management, Student Support and Services, Constructive Feedback, Education Software and Technology, Registration, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    143 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    K

    King Abdullah University of Science and Technology

    Fundamental Skills in Bioinformatics

    Skills you'll gain: Statistical Analysis, Bioinformatics, Unix, Scientific Visualization, R Programming, Rmarkdown, Unix Commands, Data Analysis, Data Quality, Statistical Hypothesis Testing, Exploratory Data Analysis, Pandas (Python Package), Python Programming, NumPy, Data Manipulation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    77 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UNSW Sydney (The University of New South Wales)

    How to Validate your Startup Idea

    Skills you'll gain: Entrepreneurship, Financial Modeling, Financial Statements, Value Propositions, Income Statement, New Product Development, Business Modeling, Business Development, Market Opportunities, Investment Management, Lean Methodologies, Strategic Partnership, Persona Development, Customer Analysis, Presentations

    4.1
    Rating, 4.1 out of 5 stars
    ·
    150 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Risk governance: Manage the risks

    Skills you'll gain: Risk Management Framework, Governance, Risk Management, Enterprise Risk Management (ERM), Risk Analysis, Operational Risk, Compliance Management, Business Risk Management, Risk Mitigation, Business Ethics, Corporate Strategy, Stakeholder Management, International Finance, Stakeholder Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    381 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Institute for the Future

    Forecasting Skills: See the Future Before it Happens

    Skills you'll gain: Forecasting, Visionary, Proactivity, Strategic Thinking, Trend Analysis, Market Trend, Storytelling, Creative Thinking, Adaptability, Critical Thinking, Creativity, Innovation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    508 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Applications of Copilot in the Workplace

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Business Metrics, Return On Investment, Automation, Compliance Management, Responsible AI, Natural Language Processing, Critical Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Q

    Queen Mary University of London

    Stepping Up: Preparing Yourself for Leadership

    Skills you'll gain: Delegation Skills, Leadership Development, Leadership, Executive Presence, Time Management, Leadership and Management, Influencing, Conflict Management, Professional Development, Emotional Intelligence, Self-Awareness, Communication, Adaptability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    65 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    M

    Meta

    WhatsApp Business Platform for Developers

    Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Communications Management, Account Management, Business Communication, Data Migration

    4.5
    Rating, 4.5 out of 5 stars
    ·
    104 reviews

    Intermediate · Course · 1 - 4 Weeks

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
dell technologies technical support for hardware
providing technical support for aws workloads
dell technologies networking & security technical support
dell technologies technical support for software
dell technologies technical customer support specialist
introduction to technical support
1…959697…294

In summary, here are 10 of our most popular technical support courses

  • Preparing for AI-900: Microsoft Azure AI Fundamentals exam: Microsoft
  • Computer Forensics: Infosec
  • Cyber Incident Response: Infosec
  • Logging and Monitoring in Google Cloud: Google Cloud
  • Improving Classroom Management with Class Dojo: Coursera
  • Fundamental Skills in Bioinformatics: King Abdullah University of Science and Technology
  • How to Validate your Startup Idea: UNSW Sydney (The University of New South Wales)
  • Risk governance: Manage the risks: Macquarie University
  • Forecasting Skills: See the Future Before it Happens: Institute for the Future
  • Applications of Copilot in the Workplace: Microsoft

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok