Skills you'll gain: Internal Communications, Corporate Communications, Employee Engagement, Diversity Equity and Inclusion Initiatives, Strategic Communication, Crisis Management, Drive Engagement, Diversity and Inclusion, Public Relations, Business Communication, Workplace inclusivity, Executive Presence, Organizational Change, Communication Strategies, Leadership, Communication, Culture

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Invoicing, Microsoft Office, Collaborative Software, Billing & Invoicing, Automation

Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Service Level, Operations Management, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

Skills you'll gain: Encryption, Information Systems Security, Threat Modeling, Cybersecurity, Cyber Attacks, Computer Security Incident Management, Threat Management, Application Security, Data Security, Computer Security, Security Management, Network Security, Incident Response, Data Encryption Standard, Cyber Security Policies, Cryptography, Intrusion Detection and Prevention, Security Controls, Data Integrity, Authentications

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment

Skills you'll gain: OSI Models, Computer Networking, Virtual Local Area Network (VLAN), Network Administration, Network Architecture, Network Infrastructure, Network Troubleshooting, General Networking, Wide Area Networks, Network Planning And Design, Local Area Networks, Cloud Computing, TCP/IP, Network Security, Threat Detection, Cloud Services, Network Protocols, Intrusion Detection and Prevention, Networking Hardware, Computer Security