• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • U

    University of Leeds

    Innovation Management: Winning in the Age of Disruption

    Skills you'll gain: Innovation, Design Thinking, Intellectual Property, Ideation, Organizational Strategy, Legal Risk, Culture Transformation, Strategic Partnership, Business Strategy, Creative Problem-Solving, Risk Management, Open Mindset, Asset Protection, Business Process, Collaboration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Strategic Management with Real-World Case Study

    Skills you'll gain: Organizational Strategy, Business Strategy, Strategic Planning, Strategic Thinking, Management Information Systems, Strategic Leadership, Plan Execution, Strategic Decision-Making, Corporate Strategy, Sales Management, Sales Enablement, Sales Territory Management, Sales Strategy, Regional Sales, Performance Measurement, Revenue Management, Competitive Analysis, Decision Support Systems, Workforce Planning, Talent Acquisition

    4.9
    Rating, 4.9 out of 5 stars
    ·
    11 reviews

    Mixed · Course · 1 - 4 Weeks

  • J

    John Wiley & Sons

    Product Management and Lean Startup Principles

    Skills you'll gain: Target Audience, Target Market, Agile Product Development, User Interface and User Experience (UI/UX) Design, UI/UX Strategy, Product Improvement, Product Development, Customer Analysis, User Experience, Business Metrics, Lean Methodologies, Persona Development, Product Management, Agile Methodology, New Product Development, Performance Measurement, Web Analytics, Product Marketing, User Feedback, Business Operations

    Intermediate · Course · 3 - 6 Months

  • M

    Microsoft

    CRM Integration and AI for Customer Management

    Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis

    Advanced · Course · 1 - 4 Weeks

  • M

    Microsoft

    Data Storage and Management for Big Data

    Skills you'll gain: Data Pipelines, Databases, Extract, Transform, Load, Data Lakes, NoSQL, Data Processing, Data Architecture, Azure Synapse Analytics, Data Warehousing, Database Systems, Data Management, Microsoft Azure, Data Transformation, Database Management Systems, Data Integration, Data Governance, Data Storage Technologies, Analytics, Data Storage, Real Time Data

    Intermediate · Course · 1 - 3 Months

  • U

    University of Maryland, College Park

    Product Management: Data Science and Agile Systems

    Skills you'll gain: Product Roadmaps, Agile Product Development, Backlogs, DevOps, Lean Methodologies, Analytics, Agile Methodology, Agile Project Management, Data-Driven Decision-Making, Data Analysis, Product Management, Operational Efficiency, Risk Management, Risk Analysis, Data Science, Product Development, Innovation, Product Strategy

    Intermediate · Course · 1 - 3 Months

  • L

    Logical Operations

    Project Management: Applying Predictive and Adaptive Methods

    Skills you'll gain: Cost Management, Project Risk Management, Project Schedules, Project Closure, Project Performance, Cost Estimation, Project Management, Project Scoping, Project Planning, Scope Management, Team Leadership, Sprint Planning, Agile Project Management, Vendor Management, Change Control, Communication Planning, Sprint Retrospectives, Leadership, Conflict Management, Leadership Development

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Regulatory Compliance & Risk Management in Banking in India

    Skills you'll gain: Risk Mitigation, Risk Management, Bank Regulations, Risk Management Framework, Regulatory Compliance, Risk Analysis, Enterprise Risk Management (ERM), Compliance Management, Banking, Financial Regulation, Financial Regulations, Credit Risk, Operational Risk, Banking Services, Regulatory Requirements, Financial Industry Regulatory Authorities, Compliance Reporting, Analysis, Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Fundamentals of Management: Leading Teams to Success

    Skills you'll gain: Management Training And Development, Trustworthiness, Team Building, Team Performance Management, Team Leadership, Team Management, Leadership and Management, Rapport Building, Employee Onboarding, Team Collaboration, Organizational Leadership, Leadership, Leadership Development, People Management, Employee Coaching, Drive Engagement, Recognizing Others, Coaching, Planning, Communication

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Virginia

    Managerial Accounting Fundamentals

    Skills you'll gain: Management Accounting, Cost Accounting, Accounting, Cost Benefit Analysis, Cost Management, Budget Management, Financial Accounting, Financial Data, Financial Analysis, Decision Making, Resource Allocation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    854 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    Hybrid Cloud: Networking, Storage and Data Management

    Skills you'll gain: Cloud Storage, Data Storage, Hybrid Cloud Computing, Data Storage Technologies, Cloud Security, Cloud Computing, Cloud Infrastructure, Performance Tuning, Business Continuity Planning, Virtual Networking, Multi-Cloud, Business Continuity, Disaster Recovery, Cloud Platforms, Virtual Private Networks (VPN), Load Balancing, Database Management, IBM Cloud, Architectural Design, Planning

    Intermediate · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Brand Management with AI: Strategy to Execution

    Skills you'll gain: Brand Strategy, Brand Management, Branding, Storytelling, Brand Awareness, AI Personalization, Dashboard Creation, Personalized Campaigns, Brand Loyalty, Predictive Analytics, Strategic Marketing, Digital Brand Strategy, Cross-Channel Marketing, Brand Marketing, AI powered creativity, Dashboard, Data Ethics, Responsible AI, Content Performance Analysis, Marketing

    Beginner · Specialization · 1 - 3 Months

1…101102103…834

In summary, here are 10 of our most popular it service management courses

  • Innovation Management: Winning in the Age of Disruption: University of Leeds
  • Strategic Management with Real-World Case Study: EDUCBA
  • Product Management and Lean Startup Principles: John Wiley & Sons
  • CRM Integration and AI for Customer Management: Microsoft
  • Data Storage and Management for Big Data: Microsoft
  • Product Management: Data Science and Agile Systems: University of Maryland, College Park
  • Project Management: Applying Predictive and Adaptive Methods: Logical Operations
  • Regulatory Compliance & Risk Management in Banking in India: Coursera
  • Fundamentals of Management: Leading Teams to Success: Coursera
  • Managerial Accounting Fundamentals: University of Virginia

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok