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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    The Power of Team Culture

    Skills you'll gain: Intercultural Competence, Team Management, Team Building, Team Leadership, Cultural Diversity, Team Motivation, Culture, Diversity Awareness, Organizational Development, Performance Analysis, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    541 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Intercultural Communication and Conflict Resolution

    Skills you'll gain: Intercultural Competence, Cultural Diversity, Communication Strategies, Cultural Sensitivity, Interpersonal Communications, Conflict Management, Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    648 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    K

    Korea Advanced Institute of Science and Technology(KAIST)

    Supply Chain Management: A Learning Perspective

    Skills you'll gain: New Product Development, Supply Chain, Supply Chain Management, Supply Chain Planning, Quality Management, Logistics Management, Supplier Management, Inventory Management System, Corporate Sustainability, Coordination, Value Propositions, Operational Efficiency, Continuous Improvement Process, Consumer Behaviour

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.8K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Certified Business Analysis Professional™ (CBAP®)

    Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Story, Business Requirements, Requirements Analysis, Business Modeling, Business Risk Management, Business Intelligence, Business Strategies, Financial Analysis, Performance Measurement, Business Process Modeling, Systems Analysis, Root Cause Analysis, Business Planning, Stakeholder Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    329 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Generative AI for Developers

    Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Code Review, Generative Model Architectures, Data Ethics, Artificial Intelligence, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Artificial Neural Networks, Maintainability, Python Programming, Data Cleansing, Object Oriented Programming (OOP), Large Language Modeling, Debugging, Problem Solving, Critical Thinking, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    196 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia Darden School Foundation

    Content Marketing Using Generative AI

    Skills you'll gain: Large Language Modeling, Customer Insights, Keyword Research, Search Engine Marketing, AI Personalization, Pay Per Click Advertising, Content Marketing, Marketing Strategies, Google Ads, Digital Marketing, Generative AI, Marketing Analytics, Customer experience strategy (CX), Consumer Behaviour, Persona Development

    4
    Rating, 4 out of 5 stars
    ·
    70 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    GRAMMY GO

    Building Your Audience for Music Professionals

    Skills you'll gain: Marketing Budgets, Digital Media Strategy, Media Strategy, Professional Networking, Content Strategy, Promotional Strategies, Branding, Marketing Analytics, Brand Strategy, Brand Awareness, Budget Management, Customer Engagement, Content Marketing, Creative Design, Target Audience, Digital Marketing, Brand Management, Marketing Strategies, Social Media Strategy, Customer Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    22 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Aptly

    Getting Started with TikTok

    Skills you'll gain: TikTok, Storytelling, Content Creation, Video Editing, Video Production, Social Media Content, Social Media, Drive Engagement, Target Audience, Business Marketing, Customer Engagement, User Accounts

    4.8
    Rating, 4.8 out of 5 stars
    ·
    68 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Virginia Darden School Foundation

    Generative AI in Marketing

    Skills you'll gain: Large Language Modeling, Customer Insights, ChatGPT, Branding, Design Thinking, Keyword Research, Search Engine Marketing, Pay Per Click Advertising, Brand Awareness, Brand Strategy, Digital Marketing, Marketing Design, Generative AI, Customer experience strategy (CX), Marketing Management, Marketing Strategy and Techniques, Personalized Service, Prompt Engineering, AI Personalization, Machine Learning

    4.3
    Rating, 4.3 out of 5 stars
    ·
    152 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    T

    Tecnológico de Monterrey

    Desarrollo rápido de productos innovadores para mercados emergentes

    Skills you'll gain: New Product Development, Design Thinking, Innovation, Product Design, Consumer Behaviour, Ideation, User Research, Market Opportunities, Product Improvement, Needs Assessment, Solution Design, Commercialization, Market Trend, Emerging Technologies

    4.5
    Rating, 4.5 out of 5 stars
    ·
    415 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Estrategia de marketing

    Skills you'll gain: Marketing Planning, Consumer Behaviour, Survey Creation, Product Management, Market Research, Case Studies, Marketing Strategies, Market Analysis, Product Lifecycle Management, Marketing Effectiveness, Data Analysis, Marketing Communications, Marketing, Business Planning, Data Collection, Product Strategy, Value Propositions, Strategic Marketing, Product Marketing, Market Data

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.2K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    Y

    Yonsei University

    Intro to International Marketing

    Skills you'll gain: Global Marketing, Marketing, Brand Management, Marketing Strategies, Innovation, Consumer Behaviour, Market Analysis, Product Development, Competitive Analysis, Business Strategy, Change Management, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1K reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • The Power of Team Culture: University of Pennsylvania
  • Intercultural Communication and Conflict Resolution: University of California, Irvine
  • Supply Chain Management: A Learning Perspective : Korea Advanced Institute of Science and Technology(KAIST)
  • Certified Business Analysis Professionalâ„¢ (CBAP®): Starweaver
  • Generative AI for Developers: Fractal Analytics
  • Content Marketing Using Generative AI : University of Virginia Darden School Foundation
  • Building Your Audience for Music Professionals: GRAMMY GO
  • Getting Started with TikTok: Aptly
  • Generative AI in Marketing: University of Virginia Darden School Foundation
  • Desarrollo rápido de productos innovadores para mercados emergentes: Tecnológico de Monterrey

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