
Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer experience improvement, Customer Service, Customer Retention, Customer experience strategy (CX), Client Services, Customer Complaint Resolution, Customer Relationship Building, Customer Engagement, Brand Loyalty, Experience Design, Process Analysis, Process Improvement, Continuous Improvement Process
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Clinical Data Management, Statistical Reporting, Data Sharing, Version Control, Clinical Trials, GitHub, Data Quality, Medical Privacy, Quality Assurance, Risk Analysis, Risk Management, R (Software), Maintainability, DevOps, R Programming, Package and Software Management, Agile Software Development, Agile Methodology
★ 4.1 (11) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Salesforce, Driving engagement, Data Sharing, Salesforce Development, Authentications, Management Reporting, Single Sign-On (SSO), Performance Reporting, User Accounts, Data Access, Customer experience improvement, Dashboard, Strategic Partnership, Identity and Access Management, Content Management Systems, Role-Based Access Control (RBAC), Registration, Content Management
Advanced · Course · 3 - 6 Months

Skills you'll gain: Design Research, UI/UX Research, User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Usability, Verification And Validation, Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Stakeholder Management, Process Driven Development, Stakeholder Communications, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Instructional Design, Learning Theory, Design, Disabilities, Education Software and Technology, Professional Development, Diversity Awareness, Diversity Equity and Inclusion Initiatives
★ 4.8 (82) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Respiration, Human Musculoskeletal System, Cardiology, Blood Pressure, Respiratory Care, Respiratory Therapy, Pulmonology, Capillary, Hemodynamics, Clinical Practices, Cell Biology, Physiology, Anatomy, Endocrinology, Diagnostic Tests, Patient Evaluation, Nephrology, Orthopedics, Cardiac Dysrhythmia, Interactive Learning
★ 4.6 (74) · Beginner · Specialization · 3 - 6 Months

Michigan State University
Skills you'll gain: Customer Acquisition Management, Business Planning, Entrepreneurship, Resource Allocation, Business Modeling, Resource Planning, Resource Management, Sales Development, Sales Strategy, Commercialization, Plan Execution, Customer Relationship Building, New Business Development, Business Strategy, Customer Engagement, Go To Market Strategy, Marketing Planning, Entrepreneurial Finance, Operating Budget, Marketing
★ 4.8 (132) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Adobe Experience Manager, Cross-Functional Collaboration, Content Management Systems, Content Management, Content Development and Management, Workforce Development, Project Management, Project Implementation, Asset Management, Digital Assets, Digital Transformation, Solution Architecture, Talent Management, Business Analysis
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: UI/UX Strategy, Experience Design, Design Strategies, Design Elements And Principles, Storyboarding
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: User Experience Design, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Design Thinking, User Experience, User Centered Design, User Interface (UI) Design, Prototyping, Usability Testing, Human Centered Design, Design, Software Testing, Wireframing, White-Box Testing, Quality Assurance, Information Architecture, No-Code Development
Mixed · Course · 1 - 3 Months

Skills you'll gain: Power Apps Component Framework, Microsoft Power Platform, Microsoft Power Automate/Flow, Enterprise Application Management, Application Development, Application Design, Microsoft Copilot, Data Management, Database Development, Database Application, Dashboard Creation, AI powered creativity
Intermediate · Course · 1 - 4 Weeks