Salesforce courses can help you learn customer relationship management, data analysis, automation processes, and reporting techniques. You can build skills in customizing Salesforce dashboards, managing user permissions, and integrating third-party applications. Many courses introduce tools like Salesforce Lightning, Apex programming, and Salesforce Einstein, which enhance your ability to streamline workflows and improve customer interactions.

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Personalized Campaigns, Inside Sales, Sales Process, Sales Strategy, Email Automation, AI Personalization, Sales Management, HubSpot CRM, Sales, Sales Prospecting, ChatGPT, Driving engagement, Anthropic Claude, Data-Driven Marketing, Customer Relationship Management (CRM) Software, AI Integrations, Automation, Campaign Planning, Analytics
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Lead Generation, Customer Relationship Management, Sales Development, Customer Data Management, Return On Investment, Salesforce, Data Management, Data Entry, Data Strategy
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: No-Code Development, Experience Design, Application Development, User Experience, User Interface (UI), Data Modeling, User Interface (UI) Design, Application Design, Data Store, Application Deployment, Automation, Salesforce, ServiceNow, Application Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Operations, Generative AI Agents, HubSpot CRM, Customer Relationship Management (CRM) Software, Salesforce, Sales Process, Business Workflow Analysis, Business Process Automation, Customer Relationship Management, Lead Generation, General Sales Practices, Workflow Management, Agentic Workflows, Process Analysis, Sales, Automation, Data Entry, Agentic systems, Systems Integration, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Customer experience improvement, Personalized Service, Generative AI, Customer Insights, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, HubSpot CRM, Responsible AI, Business Process Automation, Analytics, Workflow Management, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Process, Sales, Sales Management, Sales Prospecting, General Sales Practices, Data-Driven Decision-Making, Inside Sales, AI Integrations, Email Automation, Workflow Management, Customer Relationship Management (CRM) Software, Case Studies, HubSpot CRM, Predictive Modeling, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Test Automation, Test Data, Test Tools, Maintainability, Test Case, Business Process Automation, Test Execution Engine, Software Testing, Enterprise Application Management, Process Design, Automation, Case Studies, Business Reporting, Data Validation, No-Code Development, Business Process, Process Validation, Scalability, Code Reusability
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Digital Advertising, Online Advertising, Marketing, MarTech, Market Dynamics, Advertising, Marketing Channel, Marketing Communications, Sales, Social Media, Digital Transformation, Product Marketing, Digital Marketing, Promotions and Campaigns, Real Time Data, Consultative Selling, Promotional Strategies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sales Process, B2B Sales, Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Management, Sales Strategy, HubSpot CRM, Customer Relationship Management, Data Quality, Data-Driven Decision-Making, Data Integrity, Data Maintenance, Data Entry, Forecasting, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Drupal, Content Management Systems, Enterprise Architecture, Scalability, Workflow Management, Salesforce, Information Architecture, Salesforce Development, Enterprise Application Management, Marketing Automation, Data Architecture, Content Development and Management, Content Management, User Provisioning, Data Modeling, Role-Based Access Control (RBAC), Data Integration, Authorization (Computing)
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Competitive Analysis, Business Valuation, Case Studies, Mergers & Acquisitions, Analysis, Financial Analysis, Financial Statement Analysis, Investment Banking, Benchmarking
Intermediate · Course · 1 - 4 Weeks