
Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Healthcare Ethics, Statistical Methods, Statistical Machine Learning, Patient Communication, Health Care Procedure and Regulation, Clinical Research, Model Evaluation, Data Ethics, Probability & Statistics, Health Technology, Health Informatics, Decision Intelligence, Health Policy, Responsible AI, Machine Learning, Applied Machine Learning, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Grant Writing, Sample Size Determination, Biostatistics, Medical Science and Research, Statistical Analysis, Data Analysis, Clinical Research, Statistical Methods, Analysis, Science and Research, Quantitative Research, Data Collection, Statistical Modeling
★ 5 (12) · Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Support, Multitasking, Workflow Management, Service Improvement, Customer Complaint Resolution, Customer experience improvement, Team Leadership, Organizational Skills, Greeting Customers, Stress Management, Performance Analysis, Interpersonal Communications, Service Recovery, Customer and Client Support, Management Training And Development, Leadership, Customer Communications Management, Communication, Verbal Communication Skills
Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, AI Integrations, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Inventory and Warehousing, Supply Chain, Supply Chain Management, Supply Management, Supply Chain Systems, Warehouse Management, Retail Store Operations, Reverse Logistics, Retail Management, Logistics, Merchandising, Customer Service, Procurement, Warehousing, Inventory Control, Operations, Business Operations, Forecasting, Cost Control, Planning
★ 4.6 (16) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.7 (9) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Docker (Software), Prometheus (Software), Cloud-Native Computing, Containerization, Package and Software Management, CI/CD, Grafana, DevOps, YAML, Application Deployment, Role-Based Access Control (RBAC), Application Programming Interface (API)
★ 5 (7) · Beginner · Course · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: Derivatives, Financial Market, Securities (Finance), Investments, Futures Exchange, Risk Modeling, Financial Modeling, Portfolio Management, Numerical Analysis, Simulations, Markov Model, Mathematical Modeling, Simulation and Simulation Software, Probability, Probability Distribution
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Musical Composition, Music Theory, Music, Media Production, Instrumental Music, Editing, Post-Production, Organizational Skills
★ 4.3 (6) · Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: English Language, Critical Thinking, Oral Comprehension, Vocabulary, Literacy, Writing, Oral Expression, Learning Strategies, Language Competency, Analytical Skills, Active Listening, Language Interpretation, Translation, and Studies, Aesthetics, Verbal Communication Skills, Critical Thinking and Problem Solving, Language Learning, Communication Strategies, Problem Solving, Organizational Skills, Communication
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics
★ 4.9 (13) · Beginner · Specialization · 3 - 6 Months