Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Sales Pipelines, Closing (Sales), Customer Retention, Sales Process, Lead Generation, Prospecting and Qualification, Customer Relationship Management, Sales Strategy, Customer Relationship Management (CRM) Software, Sales, Sales Management, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Engineering, Data Pipelines, Data Transformation, Extract, Transform, Load, Data Integration, Data Warehousing, Software Development Tools, Data Import/Export, Stored Procedure, SQL, Data Analysis, GitHub, Microsoft Visual Studio, Command-Line Interface
Intermediate · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Autodesk Revit, Building Information Modeling, Architectural Engineering, Drafting and Engineering Design, Computer-Aided Design, Engineering Documentation, Architectural Design, 3D Modeling, Facility Management, Civil Engineering, Structural Engineering, Technical Standard, HVAC, Electrical Systems, Plumbing, User Interface (UI)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Software Architecture, Functional Requirement, Requirements Analysis, Internet Of Things, Software Design Patterns, User Requirements Documents, Android Development, Application Frameworks, Maintainability, Interoperability, Software Quality (SQA/SQC)
Mixed · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Talent Pipelining, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Sourcing, Compensation and Benefits, Job Analysis, Talent Acquisition, Consultative Approaches, Process Improvement, Change Management, Coordination, Key Performance Indicators (KPIs), Performance Improvement, Performance Reporting, Market Research, Performance Analysis, Full Cycle Recruitment
Beginner · Professional Certificate · 3 - 6 Months

IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Supply Chain Planning, Retail Sales, Supply Chain, Product Assortment, Logistics Management, Business Strategy, Business Technologies, Market Opportunities, Competitive Analysis, Technology Strategies, Promotional Strategies, E-Commerce, Conflict Management, Cross-Channel Marketing, Growth Strategies, Consumer Behaviour, Digital Transformation
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Computer Security Incident Management, Vulnerability Management, Cyber Governance, Threat Modeling, Incident Response, Network Security, Cyber Threat Intelligence, Malware Protection, Cyber Attacks, Governance Risk Management and Compliance, Hardening, Threat Detection, Security Strategy, Mobile Security, Business Risk Management, Cyber Security Policies, Vulnerability, Security Awareness, Vulnerability Assessments, Vulnerability Scanning
Beginner · Specialization · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Design Thinking, Product Lifecycle Management, New Product Development, Business Transformation, Product Development, Customer Insights, Organizational Strategy, Service Design, Business Strategy, Strategic Thinking, Customer experience strategy (CX), Cross-Functional Team Leadership, Product Management, Team Leadership, Organizational Effectiveness
Beginner · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: No-Code Development, Application Deployment, Application Development, User Interface and User Experience (UI/UX) Design, Data Integration, Cloud Applications, User Interface (UI), Spreadsheet Software
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Bioinformatics, Diagnostic Tests, Model Evaluation, Molecular Biology, Infectious Diseases, Informatics, Network Analysis, Medical Science and Research, Computational Thinking, Biochemistry, Data Mining, Scientific Visualization, Life Sciences, Tree Maps, Microbiology, Biology, Data Analysis Software, Pharmacology, Science and Research
Beginner · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Nutritional Assessment, Predictive Analytics, Maternal Health, Machine Learning, Diagnostic Tests, Food and Beverage, Health Systems, Operating Cost, Nutrition and Diet, Market Dynamics, Water Resources, Food Safety and Sanitation, Manufacturing and Production, Behavioral Economics, Business Economics, Environment, Molecular Biology, Production Management, Consumer Behaviour, Molecular, Cellular, and Microbiology
Intermediate · Specialization · 3 - 6 Months
University of Colorado Boulder
Skills you'll gain: Google Ads, Online Advertising, Pay Per Click Advertising, Digital Advertising, Contextual Advertising, Search Engine Marketing, Keyword Research, Search Engine Optimization, Advertising Campaigns, Advertising, Web Analytics and SEO, Performance marketing, Automation, A/B Testing, Consumer Behaviour
Beginner · Course · 1 - 3 Months