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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    W

    West Virginia University

    Sales Operations/Management

    Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Sales Training, Sales Strategy, Account Management, Sales, General Sales Practices, Training and Development, Talent Recruitment, Expense Management, Sales Process, Organizational Structure, Inside Sales, Marketing Budgets, Business Ethics, Employee Training, Legal Risk, Operating Expense, Compensation Strategy

    4.5
    Rating, 4.5 out of 5 stars
    ·
    437 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Workspace Administrator

    Skills you'll gain: User Provisioning, Data Governance, Google Workspace, Data Loss Prevention, Gmail, User Accounts, Google Gemini, Information Management, Email Security, Data Management, Data Security, Document Management, Identity and Access Management, Mobile Security, Records Management, Data Storage, Security Management, Cloud Security, Group Policy, Technical Support

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.5K reviews

    Beginner · Professional Certificate · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Stanford University

    Stanford's Short Course on Breastfeeding

    Skills you'll gain: Child Health, Maternal Health, Infant Care, Preventative Care, Family Support, Nutrition and Diet

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship

    Skills you'll gain: Business Modeling, Strategic Decision-Making, Entrepreneurship, Market Opportunities, Ideation, Innovation, Business Strategies, Customer Insights, Market Analysis, New Business Development, Competitive Analysis, Value Propositions

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.5K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Data Analytics Foundations

    Skills you'll gain: Data Storytelling, Google Sheets, Data Visualization, Spreadsheet Software, Large Language Modeling, Data Literacy, Data Visualization Software, Business Analysis, Requirements Analysis, Data Analysis, Analytics, Exploratory Data Analysis, Data-Driven Decision-Making, Trend Analysis, Data Transformation, Stakeholder Engagement

    4.7
    Rating, 4.7 out of 5 stars
    ·
    190 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Your First Python Program From UST

    Skills you'll gain: Bash (Scripting Language), Python Programming, Unix Shell, Command-Line Interface, Programming Principles, Computer Programming, Scripting, Scripting Languages, Development Environment, Data Structures

    4.6
    Rating, 4.6 out of 5 stars
    ·
    3.1K reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Vibe Coding Essentials - Build Apps with AI

    Skills you'll gain: Model Context Protocol, Claude Code, Vibe coding, Microsoft Copilot, AI Workflows, Anthropic Claude, Tool Calling, GitHub, Context Management, Web Development, Real Time Data, Debugging, AI Security, Artificial Intelligence and Machine Learning (AI/ML), Servers, Prompt Engineering, Application Development, Video Game Development, Generative AI, Software Engineering

    4.5
    Rating, 4.5 out of 5 stars
    ·
    291 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Use Canva to Create Desktop and Mobile-friendly Web Pages.

    Skills you'll gain: Web Design, Canva (Software), Responsive Web Design, Web Content, Usability, Visual Design, Social Media, Creative Design, Graphic Design, Graphics Software, Business

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.5K reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Python Programming Fundamentals

    Skills you'll gain: Version Control, GitHub, Debugging, Git (Version Control System), Unit Testing, Data Structures, Data Manipulation, Python Programming, Software Testing, Scripting, Computer Programming, Web Development, Algorithms, Integrated Development Environments, Object Oriented Programming (OOP), Jupyter

    4.5
    Rating, 4.5 out of 5 stars
    ·
    497 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Luxury Hospitality & Brand Innovation

    Skills you'll gain: Customer experience strategy (CX), Service Design, Change Management, Social Media Campaigns, Hospitality Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Brand Management, Design Thinking, Brand Marketing, Service Management, Customer experience improvement, Digital Marketing, Design, Social Media Management, Prototyping, Content Marketing, Leadership, Search Engine Optimization

    4.4
    Rating, 4.4 out of 5 stars
    ·
    198 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Social Impact Strategy: Tools for Entrepreneurs and Innovators

    Skills you'll gain: Social Impact, Design Thinking, Performance Measurement, Human Centered Design, Sustainable Development, Innovation, Entrepreneurship, Business Modeling, Project Performance, Strategic Thinking, Organizational Structure, Needs Assessment, Growth Strategies, Market Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Cybersecurity Essentials

    Skills you'll gain: Cybersecurity, Cyber Attacks, Data Security, Computer Security Awareness Training, Authentications, Authorization (Computing), Application Security, Security Controls, Personally Identifiable Information, Security Awareness, Identity and Access Management, Information Privacy, Cryptography, Malware Protection, Hardening, Encryption, Email Security, Vulnerability Assessments, Multi-Factor Authentication, Data Integrity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.2K reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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1…121122123…551

In summary, here are 10 of our most popular customer experience courses

  • Sales Operations/Management: West Virginia University
  • Google Workspace Administrator: Google Cloud
  • Stanford's Short Course on Breastfeeding: Stanford University
  • Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship: University of Maryland, College Park
  • Data Analytics Foundations: DeepLearning.AI
  • Create Your First Python Program From UST: Coursera
  • Vibe Coding Essentials - Build Apps with AI: Scrimba
  • Use Canva to Create Desktop and Mobile-friendly Web Pages.: Coursera
  • Python Programming Fundamentals: Microsoft
  • Luxury Hospitality & Brand Innovation: Starweaver

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