Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Network Troubleshooting, Command-Line Interface, Operating Systems, Hardware Troubleshooting, Network Administration, Desktop Support, Unix Commands, System Configuration, Computer Hardware, Data Management, System Support, General Networking, Microsoft Windows, Technical Support and Services, Unix, Software Installation, Data Storage, Network Security, Network Support, Network Infrastructure
Intermediate · Specialization · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Problem Solving, Customer Service, Customer Support, Customer and Client Support, Help Desk Support, Empathy, Collaboration, Greeting Customers, Customer Complaint Resolution, Customer experience improvement, Customer Engagement, Process Management, Communication, Positivity, Organizational Skills
Beginner · Course · 1 - 3 Months

Advancing Women in Tech
Skills you'll gain: Engineering Management, Technical Management, Cross-Functional Collaboration, Team Performance Management, Technical Communication, Software Engineering, Employee Coaching, Communication, Conflict Management, Team Management, Meeting Facilitation, People Management, Performance Review, Virtual Teams, Employee Performance Management, Program Management, Labor Compliance, Agile Methodology, Cloud Engineering, Business Strategy
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Performance Testing, Maintainability, Software Testing, Code Review, Software Technical Review, Security Testing, Test Planning, Software Quality Assurance, Test Tools, White-Box Testing, Regression Testing
Advanced · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Management, Oracle Databases, Database Management Systems, Relational Databases, Business Intelligence, Data Integration, Data Architecture, Big Data, Analytics, Scalability
Mixed · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: NSX-T Network Virtualization, vSphere Networking and Storage, Virtual Networking, Software-Defined Data Center (SDDC), VMware vSAN, vSphere DRS & HA, Hybrid Cloud Computing, Software-Defined Networking, Virtualization, Storage vMotion, Data Centers, vCenter Server, VMware ESX Servers, Role-Based Access Control (RBAC), Virtual Local Area Network (VLAN), Virtualization and Virtual Machines, Virtual Machines, Cloud Management, Network Switches, Cloud Infrastructure
Intermediate · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Administrative Support, Data Maintenance, Data Store, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Project Controls, Workflow Management, Office Administration, Operations, Data Validation
Intermediate · Guided Project · Less Than 2 Hours

Indian School of Business
Skills you'll gain: Financial Trading, Financial Analysis, Financial Statement Analysis, Financial Market, Market Trend, Market Dynamics, Analysis, Equities, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Computer Security Incident Management, Cyber Threat Hunting, Cyber Threat Intelligence, Cyber Operations, Intrusion Detection and Prevention, Threat Detection, Cyber Attacks, Cyber Security Assessment, Cybersecurity, Network Security, Digital Forensics, Data Security, Network Analysis, Exploit development, Malware Protection, Vulnerability Assessments
Beginner · Course · 1 - 3 Months
University of Glasgow
Skills you'll gain: Model Evaluation, Data Ethics, AI Security, Responsible AI, Healthcare Ethics, Machine Learning, Deep Learning, Information Privacy, Decision Support Systems, Health Informatics, Predictive Modeling, Artificial Intelligence, Human Centered Design, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Spreadsheet Software, Financial Statements, Financial Statement Analysis, Financial Acumen, Excel Formulas, Microsoft Excel, Content Marketing, Balance Sheet, Profit and Loss (P&L) Management, Cash Flows, Registration, Web Servers
Beginner · Course · 1 - 3 Months