Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Spreadsheet Software, Financial Statements, Financial Statement Analysis, Financial Acumen, Excel Formulas, Microsoft Excel, Content Marketing, Balance Sheet, Profit and Loss (P&L) Management, Cash Flows, Registration, Web Servers
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Relational Databases, Data Storage Technologies
Mixed · Course · 1 - 3 Months
University of Glasgow
Skills you'll gain: Data Ethics, Responsible AI, Machine Learning, Deep Learning, Information Privacy, Data Validation, Decision Support Systems, Health Informatics, Predictive Modeling, Verification And Validation, Artificial Intelligence and Machine Learning (AI/ML), Human Centered Design, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Project Controls, Workflow Management, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Incident Response, Computer Security Incident Management, Endpoint Detection and Response, Cyber Threat Hunting, Cyber Threat Intelligence, Cyber Operations, Intrusion Detection and Prevention, Threat Detection, Cyber Attacks, Cyber Security Assessment, Cybersecurity, Network Security, Network Monitoring, Data Security, Network Analysis, Exploitation techniques, Malware Protection, Vulnerability Assessments, Operating Systems
Beginner · Course · 1 - 3 Months
Skills you'll gain: Secure Coding, Agile Methodology, Security Management, Cyber Security Policies, Cyber Security Assessment, Technical Management, Performance Metric, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Cinematic Health
Skills you'll gain: Hospice, Basic Nursing Skills, Caregiving, Chronic Diseases, Respiratory Care, Basic Patient Care, Home Health Care, Family Support, Long Term Care, Nursing Care, Vital Signs, Direct Patient Care, Nursing Homes, Psychiatric And Mental Health Nursing, Geriatrics, Patient Education and Support, Dignity in Care, Behavior Management, Patient-centered Care, Activities of Daily Living (ADLs)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Agentic systems, Human Computer Interaction, UI/UX Strategy, Interaction Design, Persona (User Experience), User Experience Design, Responsible AI, AI Product Strategy, Artificial Intelligence, Automation, Trustworthiness, Machine Learning, Technology Strategies
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Data Visualization Software, Data Integration, Heat Maps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Geospatial Information and Technology, Data Mapping
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Health Informatics, Health Technology, Health Systems, Health Policy, Health Care, Informatics, Healthcare Industry Knowledge, Health Information Management and Medical Records, Health Information Management, Information Technology, Health Care Procedure and Regulation, Health Insurance Portability And Accountability Act (HIPAA) Compliance, System Requirements, Interoperability, Electronic Medical Record, Data Literacy, Data Sharing, Technology Strategies, Medical Imaging, Emerging Technologies
Beginner · Course · 1 - 4 Weeks