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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Research Report: Delivering Insights

    Skills you'll gain: Data Synthesis, Data Storytelling, Presentations, Marketing, Data Visualization Software, Market Research, Social Media Marketing, Microsoft PowerPoint, Advertising, Customer Insights, Data Analysis, Verbal Communication Skills, Target Audience, Strategic Marketing, Market Analysis, Digital Marketing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    182 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Project Management Capstone

    Skills you'll gain: Peer Review, Project Management, Project Management Life Cycle, Agile Project Management, Project Risk Management, Project Portfolio Management, Project Closure, Project Controls, Work Breakdown Structure, Backlogs, User Story, Sprint Planning, Scrum (Software Development), Project Planning, Project Documentation, Project Performance, Management Reporting, Risk Management, Recruitment, Leadership

    4.9
    Rating, 4.9 out of 5 stars
    ·
    116 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    D

    Deep Teaching Solutions

    Making Math Click: Understand Math Without Fear

    Skills you'll gain: Student Engagement, Differentiated Instruction, Willingness To Learn, Persistence, Learning Theory, Problem Solving

    4.8
    Rating, 4.8 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Copenhagen Business School

    The Neuromarketing Toolbox

    Skills you'll gain: Consumer Behaviour, Market Research, Magnetic Resonance Imaging, Marketing, Neurology, Science and Research, Experimentation, Research Methodologies, Research Design, Data Collection, Psychology

    4.7
    Rating, 4.7 out of 5 stars
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    200 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Advancing Women in Tech

    Real-World Engineering Management

    Skills you'll gain: Software Architecture, Engineering Management, Goal Setting, Systems Design, Technical Management, Smart Goals, API Design, Technical Product Management, Cross-Functional Collaboration, Recruitment, Program Management, Team Performance Management, Technical Communication, Management Training And Development, Software Engineering, Microservices, Employee Coaching, Talent Management, Leadership and Management, Talent Acquisition

    4.6
    Rating, 4.6 out of 5 stars
    ·
    93 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Z

    Zoho Corporation

    Fundamental Sales Concepts — An Overview

    Skills you'll gain: Sales Management, Selling Techniques, Customer Relationship Management, Sales Process, Sales, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Pipelines, Customer Relationship Building, Sales Training, Sales Strategy, Sales Prospecting, B2B Sales

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    T

    The University of Sydney

    Creative Thinking and Innovation

    Skills you'll gain: Creative Thinking, Creativity, Creative Problem-Solving, Innovation, Ideation, Brainstorming, Cognitive flexibility, Design Thinking, Open Mindset, Curiosity, Resourcefulness, Strategic Thinking

    4.7
    Rating, 4.7 out of 5 stars
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    48 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidad de Palermo

    Finanzas y Operaciones de Marketing y Ventas

    Skills you'll gain: Marketing Operations, Sales Management, Marketing Analytics, Business Metrics, Business Operations, Marketing, Business Marketing, Sales, B2B Sales, Sales Strategy, Business, Performance Measurement, Digital Marketing, Return On Investment, Customer Relationship Building, Business Management, Financial Forecasting, Promotional Strategies, Cross-Functional Collaboration, Conflict Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Preparing for Graduate Study in the U.S.: A course for international students

    Skills you'll gain: Intercultural Competence, Teamwork, Cultural Diversity, Collaboration, Verbal Communication Skills, Professional Development, English Language, Research, Higher Education, Communication, Adaptability, Communication Strategies, Public Speaking, Relationship Building, Vocabulary, Writing

    4.3
    Rating, 4.3 out of 5 stars
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    59 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    CRM, Dados e o Futuro Centrado no Cliente

    Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Big Data, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence

    4.6
    Rating, 4.6 out of 5 stars
    ·
    52 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    D

    DeepLearning.AI

    L’IA pour tous

    Skills you'll gain: AI Product Strategy, Business Strategy, Artificial Intelligence, Data Ethics, Artificial Neural Networks, Data Science, Cross-Functional Collaboration, Deep Learning, Machine Learning, Recruitment

    4.7
    Rating, 4.7 out of 5 stars
    ·
    45 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Sciences Po

    Be entrepreneurial in Cultural Industries in the digital age

    Skills you'll gain: Entrepreneurship, Business Modeling, Promotional Strategies, Content Creation, Digital Content, Entrepreneurial Finance, Business Leadership, Innovation, Digital Transformation, Consumer Behaviour, Intellectual Property

    4.1
    Rating, 4.1 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • Research Report: Delivering Insights: University of California, Davis
  • Project Management Capstone: IBM
  • Making Math Click: Understand Math Without Fear: Deep Teaching Solutions
  • The Neuromarketing Toolbox: Copenhagen Business School
  • Real-World Engineering Management: Advancing Women in Tech
  • Fundamental Sales Concepts — An Overview: Zoho Corporation
  • Creative Thinking and Innovation: The University of Sydney
  • Finanzas y Operaciones de Marketing y Ventas: Universidad de Palermo
  • Preparing for Graduate Study in the U.S.: A course for international students: University of Michigan
  • CRM, Dados e o Futuro Centrado no Cliente: Fundação Instituto de Administração

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