Customer segmentation courses can help you learn demographic analysis, psychographic profiling, and behavioral segmentation strategies. You can build skills in data interpretation, targeted marketing, and customer journey mapping. Many courses introduce tools like Google Analytics and customer relationship management (CRM) software, that support analyzing customer data and implementing effective segmentation strategies.

Samsung
Skills you'll gain: Hardware Troubleshooting, Display Devices, Electrical Safety, Technical Support, System Support, Test Equipment, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Forecasting, Responsible AI, Sales Pipelines, Sales Strategy, Sales, Sales Enablement, Enterprise Sales, Sales Management, Microsoft Power Platform, Solution Selling, AI Enablement, Customer Relationship Management (CRM) Software, Microsoft 365, Microsoft Teams, Prompt Engineering, Data Integration, Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Integrity, Data Integration, Power BI, Data Maintenance, Database Management, Microsoft SQL Servers, Relational Databases, Databases, Application Programming Interface (API), Dashboard, Data Visualization, Interactive Data Visualization, Business Intelligence, Data Security, Systems Integration, Role-Based Access Control (RBAC), Auditing, Real Time Data, Data Encryption Standard
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Product Lifecycle Management, Enterprise Architecture, AI Product Strategy, Product Management, Responsible AI, Innovation, New Product Development, Product Strategy, User Research, Scalability, Design Thinking, Lean Methodologies, Project Portfolio Management, Agile Product Development, Governance, Product Development, Product Roadmaps, User Centered Design, Resource Management, Brand Management
Intermediate · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Financial Services, Banking, Customer experience strategy (CX), Regulatory Requirements, Market Intelligence, FinTech, Risk Management, Digital Transformation, Mobile Banking, Fraud detection, Cybersecurity, Emerging Technologies, Blockchain, Artificial Intelligence and Machine Learning (AI/ML), Corporate Sustainability
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Target Market, Marketing Management, Branding, Strategic Marketing, Marketing Strategies, Marketing, Marketing Communications, Brand Strategy, Marketing Strategy and Techniques, Market Research, Communication Strategies, Business Strategy, Competitive Analysis, Market Dynamics, Consumer Behaviour, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Business Operations, Operations Management, Process Analysis, Business Process, Operational Analysis, Operational Efficiency, Business Process Improvement, Customer experience improvement, Growth Strategies, Technology Strategies, Business Strategy, Competitive Intelligence
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Operational Excellence, Performance Measurement, Leadership and Management, Team Leadership, Key Performance Indicators (KPIs), Cleanliness, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Sales Territory Management, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Market Intelligence, Sales Enablement, Sales Training, Real Time Data, Personalized Service, AI Enablement, Market Analysis, Ethical Standards And Conduct, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Market Opportunities, Business Risk Management, Design and Product, Strategic Thinking, Process Design, Human Centered Design, Innovation, Design, User Experience, Business Modeling, Customer experience strategy (CX), Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

MathWorks
Skills you'll gain: Data Science, Data Processing, Applied Machine Learning, Machine Learning, Geographic Information Systems, Big Data, Data Visualization, Data Analysis, Data Integration, Amazon Web Services, Cloud Computing, Matlab, Data Cleansing, Regression Analysis, Classification Algorithms
Beginner · Course · 1 - 4 Weeks