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  • Customer Engagement

Results for "customer engagement"


  • A

    AI CERTs

    AI for Strategic Leadership

    Skills you'll gain: Stakeholder Engagement

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Social Media: Schedule and Respond Like a Pro

    Skills you'll gain: Content Scheduling, Customer Relationship Management (CRM) Software, Social Media Management, Web Presence, Social Media Marketing, Digital Marketing Tools, Social Media Content, Customer Communications Management, Customer Engagement, Brand Management, Digital Communications

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Field Sales Agents: Local Market Insights

    Skills you'll gain: Sales Territory Management, AI Personalization, Generative AI Agents, Sales Strategy, Customer Engagement, Regional Sales, Sales Process, Lead Generation, Market Intelligence, Sales Enablement, Real Time Data, Personalized Service, Anthropic Claude, Sales Development, AI Enablement, Market Analysis, Responsible AI, Customer Analysis, Ethical Standards And Conduct, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Automate CRM Nudges

    Skills you'll gain: Customer Relationship Management (CRM) Software, Marketing Automation, Customer Relationship Management, Email Automation, Customer Analysis, Customer Engagement, Customer Retention, Email Marketing, Driving engagement, Conversion Funnel Analysis, Customer Communications Management, AI Personalization, Customer experience improvement, Automation, Workflow Management, Copywriting, Data-Driven Decision-Making, Workforce Planning, Communication

    Intermediate · Course · 1 - 4 Weeks

  • S

    Simplilearn

    Ecommerce Listing Course

    Skills you'll gain: Product Promotion, Search Engine Optimization, Paid media, E-Commerce, Logistics Management, Promotions and Campaigns, Logistics, Product Marketing, Promotional Strategies, Product Knowledge, Search Engine Marketing, Online Advertising, Content Optimization, Social Media Marketing, Advertising, User Feedback

    3.9
    Rating, 3.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Market Research, CRM, and Social Media Management

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Social Media Marketing, Market Research, Surveys, Marketing Automation, Digital Marketing Tools, Marketing, Customer Relationship Management, Content Scheduling, Brand Awareness, Social Media Management, Social Media, Marketing Effectiveness, Research Methodologies, Market Analysis, Customer Data Management, Customer Communications Management, Content Management, Analytics

    Beginner · Course · 1 - 3 Months

  • S

    Starweaver

    Revolutionizing Finance: Mastering Blockchain Foundations

    Skills you'll gain: Blockchain, FinTech, Financial Services, Financial Systems, Financial Trading, Banking, Payment Systems, Business Solutions, Program Development, Ledgers (Accounting), Payment Processing, Computing Platforms, Digital Assets, Innovation, Transaction Processing

    Intermediate · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Low-Code Experience Design with Salesforce OmniStudio

    Skills you'll gain: Salesforce Development, Salesforce, No-Code Development, UI Components, Data Migration, Process Modeling, Data Import/Export, Application Frameworks, Process Driven Development, Business Logic

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Build an E-Commerce Store from Scratch

    Skills you'll gain: Responsive Web Design, Software Installation, Payment Systems, Content Management Systems, Code Reusability, Web Applications, Software Architecture, Web Design and Development, System Implementation, UI Components, System Configuration, Open Source Technology, System Requirements

    Beginner · Course · 1 - 4 Weeks

  • K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 3 Months

  • C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    366 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    97 reviews

    Beginner · Course · 1 - 3 Months

1…141516…350

In summary, here are 10 of our most popular customer engagement courses

  • AI for Strategic Leadership : AI CERTs
  • Social Media: Schedule and Respond Like a Pro: Coursera
  • GenAI for Field Sales Agents: Local Market Insights: Coursera
  • Automate CRM Nudges: Coursera
  • Ecommerce Listing Course: Simplilearn
  • Market Research, CRM, and Social Media Management: Coursera
  • Revolutionizing Finance: Mastering Blockchain Foundations: Starweaver
  • Low-Code Experience Design with Salesforce OmniStudio: Board Infinity
  • Build an E-Commerce Store from Scratch: EDUCBA
  • Customer Service Fundamentals: Knowledge Accelerators

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