
Coursera
Skills you'll gain: Responsible AI, Consultative Selling, Sales Enablement, Sales Training, Sales, Decision Intelligence, Decision Support Systems, B2B Sales, AI Enablement, Sales Support, Artificial Intelligence, Decision Making, Data-Driven Decision-Making, Real Time Data, Customer Insights, Accountability, Analysis, Taking Meeting Minutes, Customer Engagement, Customer and Client Support
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Token Optimization, LLM Application, Model Optimization, Prompt Engineering, Performance Tuning, Performance Testing, Tool Calling, Prompt Patterns, A/B Testing, Retrieval-Augmented Generation, Model Evaluation, Scalability
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft Power Automate/Flow, Microsoft 365, Invoicing, No-Code Development, Billing & Invoicing, AI Enablement, Document Management, Data Sharing, Data Store
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Billing & Invoicing, QuickBooks (Accounting Software), Billing, Invoicing, Billing Systems, Accounting Software, Payment Processing and Collection, Investigation, Claims Processing, Standard Accounting Practices, Accounting, Customer Complaint Resolution, Email Automation, Analysis, Business Process Automation, Automation, Document Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Document Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Invoicing, Microsoft Office, Collaborative Software, Billing & Invoicing, Automation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Self Service Technologies, AI Integrations, Development Testing, Natural Language Processing
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Cloud Platform, AI Integrations
Intermediate · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Invoicing, Billing & Invoicing, Accounting Records, Billing, Excel Formulas, Spreadsheet Software, Tax Compliance, Payment Processing and Collection, Tax Management, Microsoft Excel, Regulation and Legal Compliance, Sales Tax, Regulatory Requirements, Automation
Beginner · Course · 1 - 4 Weeks
Georgia Institute of Technology
Skills you'll gain: Telephone Skills, Oral Comprehension, Verbal Communication Skills, Language Competency, Vocabulary, English Language
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Gemini, OpenAI API, Multimodal Prompts, Tool Calling, OpenAI, Cloud API
Intermediate · Project · Less Than 2 Hours