
Coursera
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation
★ 3.8 (8) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, Customer experience strategy (CX), Communication Planning, Innovation, Performance Analysis, Performance Measurement, Verbal Strategic Communication, Project Risk Management, Project Performance, Solution Design, Risk Management, Experience Design, Risk Management Framework, Communication Strategies, Business Metrics, Stakeholder Communications, Process Design, Internal Communications, Business Strategy
★ 4.8 (39) · Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Sales, Customer Relationship Management (CRM) Software, Sales Development, Customer Relationship Management, Sales Pipelines, General Sales Practices, Sales Training, Upselling, Cross Selling, Sales Presentations, Prioritization, Closing (Sales), Customer Relationship Building, Sales Strategy, Problem Solving, Critical Thinking
★ 4.8 (13) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: User Research, Figma (Design Software), Design Research, User Experience Design, Prototyping, Wireframing, UI/UX Research, Persona (User Experience), User Experience, User Centered Design, Collaborative Software, Persona Development
★ 4.6 (22) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: CrewAI, AI Orchestration, AI Workflows, Agentic Workflows, Workflow Management, Generative AI Agents, AI Integrations, Business Process Automation, Tool Calling, Automation, LLM Application, Agentic systems, Decision Making, Process Improvement, Customer Service
★ 4.8 (27) · Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Chemistry, Product Testing, Production Process, Biochemistry, Process Control, Analytical Testing, Manufacturing Processes, Materials science, Physical Science, Physics
★ 4.5 (34) · Intermediate · Course · 1 - 4 Weeks

EDHEC Business School
Skills you'll gain: Hospitality Services, Hospitality Management, Hospitality and Food Services, Guest Relations, Hospitality, Hotel And Restaurant Management, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Verbal Communication Skills, Operational Excellence, Talent Management, Customer Insights, Sustainability Standards, Sustainable Business, Target Market
★ 4.8 (13) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Retail Management, Retail Store Operations, Retail Sales, Merchandising, Customer Analysis, Customer Insights, Product Assortment, Promotional Strategies, Strategic Marketing, Market Intelligence, Integrated Marketing Communications, Consumer Behaviour, Promotions and Campaigns, Marketing Communications, Operations Management, Financial Management, Competitive Analysis, Organizational Structure
★ 5 (17) · Mixed · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Scrum (Software Development), Agile Product Development, Sprint Retrospectives, Software Development Methodologies, Sprint Planning, Backlogs, Software Engineering, Continuous Integration, Acceptance Testing, Test Driven Development (TDD)
★ 4.7 (103) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Photo Editing, Photography, Adobe Photoshop, Color Theory, Image Quality, Adobe Creative Cloud, Post-Production, Editing, File Management
★ 4.5 (10) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Mindfulness, AI literacy, AI Personalization, Smart Goals, Positivity, Self-Awareness, Meditation & Breathwork, Anthropic Claude, Emotional Intelligence, Decision Making, Consumer Behaviour, Stress Management, Personal Development, Decisiveness, Empathy, Goal Setting, Health And Wellness Coaching, Data Ethics, Behavioral Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microarchitecture, Computer Architecture, Hardware Architecture, Simulations, Computer Hardware, Performance Tuning, Memory Management
Intermediate · Course · 1 - 3 Months