
Skills you'll gain: Serverless Computing, Image Analysis, API Gateway, Restful API, Computer Vision, Event-Driven Programming, Amazon S3, Microservices, Cloud-Native Computing, Amazon Web Services, Cloud Deployment, Authentications, Cloud Computing Architecture, Amazon DynamoDB, AI Integrations, Application Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Tax, Hospitality, Hospitality Services, Transportation Operations, Tax Management, Tax Compliance, Tax Laws, Tax, Case Studies, Export Control, Transportation, Supply Chain, and Logistics, General Shipping and Receiving, Public Accounting, Commercial Laws, Registration, Finance
Mixed · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: AI Personalization, Content Performance Analysis, Augmented and Virtual Reality (AR/VR), Media Production, Media and Communications, Digital Media Strategy, Media Strategy, Revenue Management, Content Creation, Web Content, Brand Management, E-Commerce, Social Media Strategy, Social Media, Community Organizing, Innovation, Data-Driven Decision-Making, Video Production, User Centered Design, Game Theory
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Beginner · Course · 1 - 4 Weeks

Chris Croft Training
Skills you'll gain: Cost Reduction, Cost Control, Operational Efficiency, Operating Cost, Customer Analysis, Cost Accounting, Cost Benefit Analysis, Expense Management, Cost Estimation, Gross Profit, Operating Expense, Profit and Loss (P&L) Management, Cost Management, Marketing Budgets, Management Accounting, Business Metrics, Lean Methodologies, Capacity Management, Organizational Effectiveness, Leadership
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Intranet, Help Desk Support, Process Design, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Robotic Process Automation, Product Automation, Mobile Development Tools, Customer Insights, Automation, Business Process Automation, Workflow Management, Web Scraping, E-Commerce, Development Environment, Data Import/Export, Analysis, Competitive Analysis, Hypertext Markup Language (HTML)
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Email Automation, Marketing Automation, Content Performance Analysis, Campaign Management, A/B Testing, Data-Driven Marketing, Conversion Funnel Analysis, Data-Driven Decision-Making, Case Studies, Email Security, Performance Metric, E-Commerce, Copywriting, Automation, Product Improvement, Process Optimization, Disaster Recovery, Recruitment, Security Awareness
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Reverse Logistics, Order Management, Retail Store Operations, Retail Management, Loyalty Programs, Order Fulfillment, Customer Retention, Customer Service, Order Processing, Customer experience strategy (CX), Customer experience improvement, Supply Chain Systems, Logistics Management, Customer Engagement, Supply Chain, Operational Efficiency, Operations, Business, Payment Systems, Environment
Mixed · Course · 1 - 4 Weeks

New York Institute of Finance
Skills you'll gain: Financial Market, Supply Chain Management, Supply Chain, Market Trend, Market Dynamics, Market Share, FinTech, Financial Services, Market Analysis, Banking, Stakeholder Analysis, Market Opportunities, Commercial Banking, Lending and Underwriting, Accounts Receivable
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Internet Of Things, Data Ethics, Building Information Modeling, Energy and Utilities, Disabilities, Sustainable Technologies, Customer experience improvement, Sustainable Business, Business Strategies, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sustainable Architecture, Governance, Sustainable Design, Facility Management, Business, Economic Development, Business Operations, Technology Strategies, Behavioral Management
Beginner · Specialization · 3 - 6 Months