Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Logical Operations
Skills you'll gain: Management Reporting, Business Reporting, Data Presentation, Process Validation, Report Writing, Data Sharing, Microsoft Access, Dashboard, Business Intelligence Software, Data Integration, Consolidation, Business Intelligence, Data Analysis Software, Data Analysis, Editing, Microsoft Office
Mixed · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Education Software and Technology, Learning Management Systems, Collaboration, Digital pedagogy, Interactive Design, Discussion Facilitation, Graphical Tools, Test Tools
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Entry, Data Integrity, Performance Metric, Business Intelligence, Performance Analysis, Standard Operating Procedure, Vendor Management, Performance Measurement, Supplier Performance Management, Data Validation, Data Maintenance, Performance Reporting, Verification And Validation, Data Capture, Data Management, Record Keeping, Procurement
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Keyword Research, Research, Search Engine Optimization, Search Engine Marketing, User Research, Content Strategy, Web Analytics and SEO, AI Product Strategy, Content Creation
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Access, Database Management, Excel Macros, Microsoft 365, Database Development, Database Administration, Database Architecture and Administration, Data Maintenance, Microsoft Windows, Database Software, Databases, Relational Databases, Query Languages, Database Design, Data Entry, Microsoft Office, Data Presentation, Productivity Software, Scripting, User Interface (UI)
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Presentations, Microsoft PowerPoint, Microsoft Office, Microsoft 365, Technical Communication, Productivity Software, Graphics Software, Public Speaking, Graphic and Visual Design, Communication, User Interface (UI), Organizational Skills, Professionalism, Productivity
Mixed · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Customer Analysis, Campaign Management, Digital Advertising
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Video Editing, Creative Thinking, Multimedia, Cognitive flexibility, Photo Editing, Music, Storytelling, Brainstorming, Critical Thinking, Aesthetics, Systems Thinking, Communication
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Business Reporting, Microsoft Access, Report Writing, Microsoft Excel, Data Presentation, Business Intelligence Software, SAP Applications, Data Analysis Software, Business Intelligence, Data Analysis, Microsoft Office
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, LLM Application, Vector Databases, Generative AI Agents, Tool Calling, Embeddings, Retrieval-Augmented Generation, Prompt Patterns, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Agentic systems, Large Language Modeling, TypeScript, Responsible AI, Software Development, Real Time Data, Web Scraping, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Go (Programming Language), Back-End Web Development, Object Oriented Programming (OOP), System Programming, Debugging, Algorithms, Functional Design, Computer Programming Tools, Data Access, Data Structures, Software Design, Operating Systems, Computer Architecture
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Payment Systems, Debugging
Intermediate · Course · 3 - 6 Months