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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Creating Service Innovation Culture in Public Sector

      Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Design Thinking, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Strategic Thinking, Technology Strategies, Digital Transformation, Leadership

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Deploy Kubernetes Load Balancer Service with Terraform

      Skills you'll gain: Cloud Infrastructure, Terraform, Kubernetes, Google Cloud Platform, Infrastructure as Code (IaC), Nginx, Load Balancing, Containerization

      Intermediate · Project · Less Than 2 Hours

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Unlocking Oracle Exadata Database Service in OCI

      Skills you'll gain: Oracle Databases, Cloud Computing, Data Architecture, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Platforms, Scalability, Data Storage Technologies, Disaster Recovery

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      A

      Alibaba Cloud Academy

      Alibaba Cloud Native Solutions and Container Service

      Skills you'll gain: Cloud-Native Computing, Serverless Computing, Cloud Management, Kubernetes, Containerization, DevOps, Cloud Platforms, Cloud Computing, Application Deployment, Data Migration, Cloud Security

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Connect Services with Microsoft Azure Service Bus

      Skills you'll gain: Microsoft Azure, Cloud Development, Event-Driven Programming, Cloud Applications, Microservices, C# (Programming Language), Distributed Computing, Cloud Services, Cloud Storage, Scalability, Real Time Data

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      I

      Institut Mines-Télécom

      La Data Intelligence au service des organisations

      Skills you'll gain: Digital Transformation, Data Strategy, Data Quality, Data Modeling, Data Governance, Business Transformation, Business Intelligence, Data Management, Data-Driven Decision-Making, Business Analytics, Information Management, Data Literacy, Data Analysis, Information Systems, Big Data, Data Processing, Business Strategy, Data Visualization, Artificial Intelligence

      4.1
      Rating, 4.1 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Effective Service Innovation by Design in Hotel Management

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Customer Analysis, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Collaboration

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Using Microsoft Copilot to Understand Your Customer

      Skills you'll gain: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Marketing Analytics, Marketing, Report Writing, Generative AI Agents, Online Advertising, Target Audience, Prompt Engineering, Search Engine Optimization, Social Media Marketing, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Azure SQL Data Warehouse Synapse Analytics Service

      Skills you'll gain: Azure Synapse Analytics, Data Migration, Microsoft Azure, Data Warehousing, SQL Server Integration Services (SSIS), Microsoft SQL Servers, Cloud Security, Performance Tuning, System Configuration, Cloud Storage, Cloud Computing Architecture, Data Security, Apache Spark, Data Integration

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Cloud Computing Primer: Software as a Service (SaaS)

      Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Services, Cloud Computing, Cloud Computing Architecture, Public Cloud, Cloud Solutions, Cloud Applications, Service Level, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      76 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Codio

      Cloud Computing Primer: Platform as a Service (PaaS)

      Skills you'll gain: Platform As A Service (PaaS), Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Computing, Software As A Service, Private Cloud, DevOps, Infrastructure As A Service (IaaS), Agile Methodology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing BGP in a Service Provider Network

      Skills you'll gain: Network Planning And Design, Telecommunications

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Creating Service Innovation Culture in Public Sector: Coursera Instructor Network
    • Deploy Kubernetes Load Balancer Service with Terraform: Google Cloud
    • Unlocking Oracle Exadata Database Service in OCI: Coursera Instructor Network
    • Alibaba Cloud Native Solutions and Container Service : Alibaba Cloud Academy
    • Connect Services with Microsoft Azure Service Bus: Microsoft
    • La Data Intelligence au service des organisations: Institut Mines-Télécom
    • Effective Service Innovation by Design in Hotel Management : Starweaver
    • Using Microsoft Copilot to Understand Your Customer: Microsoft
    • Azure SQL Data Warehouse Synapse Analytics Service: Packt
    • Cloud Computing Primer: Software as a Service (SaaS): Codio

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