• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Communications Management

Results for "customer communications management"


  • B

    British Standards Institution

    ISO/IEC 22989:2023 An Introduction to the Fundamentals of AI

    Skills you'll gain: Responsible AI, Artificial Intelligence, Quality Management Systems, AI literacy, Data Ethics, Stakeholder Analysis, Systems Development Life Cycle, Stakeholder Management, Governance, Risk Management

    Mixed · Course · 1 - 3 Months

  • M

    Madecraft

    Having More Memorable Conversations

    Skills you'll gain: Active Listening, Interpersonal Communications, Verbal Communication Skills, Communication, Emotional Intelligence, Recognizing Others, Persuasive Communication, Tactfulness, Communication Strategies, Discussion Facilitation, Rapport Building, Empathy, Relationship Building, Concision, Positivity, Self-Awareness, Curiosity

    Beginner · Course · 1 - 3 Months

  • A

    AI CERTs

    AI for Project Managers and Scrum Masters

    Skills you'll gain: Responsible AI, Agile Project Management, Sprint Planning, Jira (Software), Agile Product Development, Agile Methodology, AI Enablement, Scrum (Software Development), Project Management Software, AI Workflows, AI Orchestration, Project Management, Artificial Intelligence, Project Risk Management, Artificial Intelligence and Machine Learning (AI/ML), Project Management Life Cycle, Project Planning, Project Scoping, Generative AI Agents, Generative AI

    Intermediate · Course · 1 - 3 Months

  • E

    EDUCBA

    ULIP Investment and Insurance Planning

    Skills you'll gain: Wealth Management, Financial Planning, Market Data, Financial Services, Insurance, Financial Analysis, Insurance Policies, Portfolio Management, Investment Management, Financial Market, General Finance, Investments, Market Analysis, Asset Management, Equities, Performance Analysis, Insurance and Warranty Claims Processing, Return On Investment, Risk Management, Strategic Decision-Making

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Business Strategy

    Skills you'll gain: Business Strategy, Business Strategies, Business Planning, Organizational Strategy, Strategic Thinking, Corporate Strategy, Strategic Planning, Strategic Leadership, Strategic Decision-Making, Competitive Analysis, Business Modeling, Market Analysis, Resource Management, Value Propositions

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.1K reviews

    Intermediate · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Advanced AI-Driven Brand Strategy for Digital Growth & Scale

    Skills you'll gain: Digital Brand Strategy, AI Personalization, Dashboard, Brand Management, Brand Strategy, Driving engagement, Competitive Analysis, Personalized Campaigns, Branding, Analytics, Governance, Strategic Marketing, Brand Awareness, Experience Design, Performance Measurement, Generative AI, Marketing Design, Digital Marketing, Marketing Analytics, Data-Driven Decision-Making

    Beginner · Specialization · 1 - 3 Months

  • S

    SkillUp

    Product Owner Certification [PSPO I] Preparation

    Skills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Stakeholder Communications, Product Roadmaps, Virtual Teams, Stakeholder Management, Agile Project Management, Product Strategy, Stakeholder Engagement, Product Planning, Agile Methodology, Agile Software Development, User Story, Communication, Communication Strategies, Collaborative Software, Product Management, Sprint Planning, Product Requirements

    4.5
    Rating, 4.5 out of 5 stars
    ·
    205 reviews

    Beginner · Specialization · 3 - 6 Months

  • E

    EDUCBA

    Advanced Financial Analysis & Decision Making

    Skills you'll gain: Capital Budgeting, Financial Statement Analysis, Working Capital, Financial Statements, Financial Analysis, Enterprise Risk Management (ERM), Corporate Finance, Risk Analysis, Financial Management, Business Risk Management, Business Ethics, Internal Controls, Cash Management, Cost Benefit Analysis, Portfolio Management, Risk Modeling, Risk Management, Profit and Loss (P&L) Management, Decision Making, Business

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Report Progress Fast

    Skills you'll gain: Stakeholder Engagement, Collaborative Software, Management Reporting, Stakeholder Communications, Performance Reporting, Project Management, Business Reporting, Project Management Software, Report Writing

    Beginner · Course · 1 - 4 Weeks

  • L

    Ludwig-Maximilians-Universität München (LMU)

    Competitive Strategy

    Skills you'll gain: Business Strategy, Game Theory, Strategic Thinking, Competitive Analysis, Strategic Partnership, Product Strategy, Strategic Decision-Making, Market Dynamics, New Business Development, Market Opportunities, New Product Development, Market Analysis, Product Development, Innovation, Coordination

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.1K reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Modern Project Leadership: Agile, AI, and Beyond

    Skills you'll gain: Project Risk Management, Workflow Management, Business Workflow Analysis, Team Performance Management, Risk Management, Leadership Studies, Team Leadership, Agile Project Management, Leadership and Management, Collaborative Software, Project Management, Innovation, Agile Software Development, Process Improvement, Strategic Decision-Making, Change Management, Artificial Intelligence, Adaptability, Digital Transformation, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    537 reviews

    Intermediate · Specialization · 1 - 3 Months

  • E

    EDUCBA

    Cryptocurrency Trading & Technical Analysis

    Skills you'll gain: Technical Analysis, Financial Trading, Blockchain, Market Data, Digital Assets, Key Management, Market Trend, Business Modeling, Asset Management, Financial Market, Risk Management, Financial Analysis, Trend Analysis, Strategic Thinking, FinTech, Fraud detection, Market Analysis, Investments, Due Diligence, Finance

    Mixed · Course · 1 - 3 Months

1…162163164…834

In summary, here are 10 of our most popular customer communications management courses

  • ISO/IEC 22989:2023 An Introduction to the Fundamentals of AI: British Standards Institution
  • Having More Memorable Conversations: Madecraft
  • AI for Project Managers and Scrum Masters: AI CERTs
  • ULIP Investment and Insurance Planning: EDUCBA
  • Business Strategy: University of Illinois Urbana-Champaign
  • Advanced AI-Driven Brand Strategy for Digital Growth & Scale: Board Infinity
  • Product Owner Certification [PSPO I] Preparation: SkillUp
  • Advanced Financial Analysis & Decision Making: EDUCBA
  • Report Progress Fast: Coursera
  • Competitive Strategy: Ludwig-Maximilians-Universität München (LMU)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok