
Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, HubSpot CRM, Google Sheets, Workflow Management, Automation, Gmail, AI Workflows, AI Integrations, Unstructured Data, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment
Mixed · Course · 1 - 3 Months

Skills you'll gain: Accounts Payable, Invoicing, Billing & Invoicing, Vendor Relationship Management, Payment Processing and Collection, Process Flow Diagrams, Process Mapping, Workflow Management, Payment Processing, Accounting and Finance Software, Accounting, Standard Accounting Practices, Business Process Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Restful API, Cloud API, Application Programming Interface (API), Postman API Platform, API Design, API Testing, Java Programming, Java, Mobile Development, Apache Maven, Application Development, Data Access, Web Development, Eclipse (Software), Software Design
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Billing, Billing & Invoicing, Billing Systems, Accounts Payable and Receivable, Invoicing, Accounts Receivable, Balancing (Ledger/Billing), Payment Processing and Collection, Accounting Records, Cash Management, Cash Flows, Ledgers (Accounting), Financial Data, Accounting, Business Metrics, Key Performance Indicators (KPIs), Prioritization, Data-Driven Decision-Making, Analysis, Strategic Prioritization
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Validation
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Accounts Payable, Purchasing, Procurement, Reconciliation, Billing & Invoicing, Invoicing, Billing, Workflow Management, Accounts Payable and Receivable, Order Management, Auditing, Audit Working Papers, Variance Analysis, Internal Controls, Analysis, Complex Problem Solving, Communication, Internal Communications, Business Correspondence
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, Personalized Service, Operations Support Systems, Customer Analysis, Telecommunications, Customer Retention, Network Performance Management, Responsible AI, Wireless Networks, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Architecture, Computer Networking, Emerging Technologies, Digital Communications, Generative AI Agents, Generative AI, Network Protocols, System Design and Implementation, Communication
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Security Architecture Review, IT Security Architecture, Public Key Infrastructure, Network Security, Hardening, Security Controls, Continuous Monitoring, Vulnerability Assessments, Disaster Recovery, Cryptographic Protocols, System Configuration, Banking Services, Banking, Authentications, Retail Banking, Commercial Banking, Network Analysis, Financial Analysis, Financial Accounting, Accounting and Finance Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, AI Integrations, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, Calendar Management, Organizational Skills, ChatGPT, AI literacy, Data Integration, Generative AI, Prompt Engineering, Automation
Mixed · Course · 1 - 4 Weeks