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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


  • Status: Preview
    Preview
    U

    University of Leeds

    How to Get Into AI

    Skills you'll gain: Responsible AI, Artificial Intelligence, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Automation, Machine Learning, Natural Language Processing, Regulation and Legal Compliance

    3.9
    Rating, 3.9 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    N

    Northeastern University

    Effective Talent Management & Development

    Skills you'll gain: Talent Management, Virtual Teams, Talent Pipelining, Human Resource Strategy, Workforce Development, People Management, Leadership Development, Workforce Planning, Human Resources Management and Planning, Stakeholder Management, Decision Making, Gap Analysis, Organizational Strategy, Cross-Functional Team Leadership, Risk Management, Employee Engagement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Minnesota

    Desarrollo de software Agile

    Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Scrum (Software Development), Sprint Retrospectives, Software Development Methodologies, Sprint Planning, Backlogs, Continuous Integration, Test Driven Development (TDD)

    4.7
    Rating, 4.7 out of 5 stars
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    70 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Power BI for Data Science and Analytics

    Skills you'll gain: Analytics, Anomaly Detection, Machine Learning

    4.2
    Rating, 4.2 out of 5 stars
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    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Notion Integrations for Beginners: Manage a Blog Business

    Skills you'll gain: Blogs, Workflow Management, Data Visualization, User Feedback, Data Integration, Cloud-Based Integration, Google Docs, Project Management Software, Social Media Management, Content Management, Ideation, Project Management, Customer Insights, Database Management

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Effective Presentations and Persuasive Writing

    Skills you'll gain: Request for Proposal, Presentations, Technical Communication, Persuasive Communication, Proposal Writing, Business Writing, Technical Writing, Intercultural Competence, Public Speaking, Verbal Communication Skills, Design Thinking, Communication, Innovation, Collaboration, Professional Development, Stakeholder Communications, Target Audience, Planning

    5
    Rating, 5 out of 5 stars
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    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Statistics and Data Analysis with Excel: Intermediate

    Skills you'll gain: Pivot Tables And Charts, Data Visualization, Statistical Inference, Data Visualization Software, Correlation Analysis, Microsoft Excel, Probability & Statistics, Regression Analysis, Statistical Hypothesis Testing, Data Analysis, Excel Formulas, Statistical Analysis, Sampling (Statistics), Forecasting, Variance Analysis

    4.5
    Rating, 4.5 out of 5 stars
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    10 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Digital Marketing Tools: Machine Learning and AI

    Skills you'll gain: Apache Hadoop, Machine Learning Methods, Customer Analysis, MarTech, Marketing Analytics, Digital Marketing, Marketing Strategies, Big Data, Machine Learning, Artificial Neural Networks, Performance Review, Machine Learning Algorithms, Deep Learning, Artificial Intelligence, Predictive Analytics

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Fundamentals of Diversity, Equity, Inclusion, and Belonging

    Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Workplace inclusivity, Diversity Awareness, Cultural Diversity, Employee Engagement, Communication Strategies, Advocacy, Empowerment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    50 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    D

    DeepLearning.AI

    Practical Multi AI Agents and Advanced Use Cases with crewAI

    Skills you'll gain: LLM Application, Large Language Modeling, LangChain, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Tool Calling, Agentic systems, Automation, Application Deployment, Test Execution Engine, Program Development, Test Case

    4.9
    Rating, 4.9 out of 5 stars
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    20 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Free
    Free
    C

    Coursera

    Data Modeling with Power BI: Advanced DAX Calculations

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Analysis, Financial Data, Business Intelligence, Data Modeling, Financial Analysis, Time Series Analysis and Forecasting, Data Visualization, Data Import/Export

    4.4
    Rating, 4.4 out of 5 stars
    ·
    14 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    D

    Dubai College of Tourism

    The Travel Booking Lifecycle

    Skills you'll gain: Travel Arrangements, Client Services, Booking (Sales), Proposal Development, Customer Service, Customer Data Management, Hospitality, Expense Management, Cost Estimation, Workflow Management, Document Management

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • How to Get Into AI: University of Leeds
  • Effective Talent Management & Development: Northeastern University
  • Desarrollo de software Agile: University of Minnesota
  • Power BI for Data Science and Analytics: Edureka
  • Notion Integrations for Beginners: Manage a Blog Business: Coursera
  • Effective Presentations and Persuasive Writing: Johns Hopkins University
  • Statistics and Data Analysis with Excel: Intermediate: Macquarie University
  • Digital Marketing Tools: Machine Learning and AI: University of Maryland, College Park
  • Fundamentals of Diversity, Equity, Inclusion, and Belonging: Coursera
  • Practical Multi AI Agents and Advanced Use Cases with crewAI: DeepLearning.AI

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