Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

University of Leeds
Skills you'll gain: Responsible AI, Artificial Intelligence, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Automation, Machine Learning, Natural Language Processing, Regulation and Legal Compliance
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Talent Management, Virtual Teams, Talent Pipelining, Human Resource Strategy, Workforce Development, People Management, Leadership Development, Workforce Planning, Human Resources Management and Planning, Stakeholder Management, Decision Making, Gap Analysis, Organizational Strategy, Cross-Functional Team Leadership, Risk Management, Employee Engagement
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Scrum (Software Development), Sprint Retrospectives, Software Development Methodologies, Sprint Planning, Backlogs, Continuous Integration, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Analytics, Anomaly Detection, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blogs, Workflow Management, Data Visualization, User Feedback, Data Integration, Cloud-Based Integration, Google Docs, Project Management Software, Social Media Management, Content Management, Ideation, Project Management, Customer Insights, Database Management
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Request for Proposal, Presentations, Technical Communication, Persuasive Communication, Proposal Writing, Business Writing, Technical Writing, Intercultural Competence, Public Speaking, Verbal Communication Skills, Design Thinking, Communication, Innovation, Collaboration, Professional Development, Stakeholder Communications, Target Audience, Planning
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Pivot Tables And Charts, Data Visualization, Statistical Inference, Data Visualization Software, Correlation Analysis, Microsoft Excel, Probability & Statistics, Regression Analysis, Statistical Hypothesis Testing, Data Analysis, Excel Formulas, Statistical Analysis, Sampling (Statistics), Forecasting, Variance Analysis
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Apache Hadoop, Machine Learning Methods, Customer Analysis, MarTech, Marketing Analytics, Digital Marketing, Marketing Strategies, Big Data, Machine Learning, Artificial Neural Networks, Performance Review, Machine Learning Algorithms, Deep Learning, Artificial Intelligence, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Workplace inclusivity, Diversity Awareness, Cultural Diversity, Employee Engagement, Communication Strategies, Advocacy, Empowerment
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LLM Application, Large Language Modeling, LangChain, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Tool Calling, Agentic systems, Automation, Application Deployment, Test Execution Engine, Program Development, Test Case
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Analysis, Financial Data, Business Intelligence, Data Modeling, Financial Analysis, Time Series Analysis and Forecasting, Data Visualization, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Dubai College of Tourism
Skills you'll gain: Travel Arrangements, Client Services, Booking (Sales), Proposal Development, Customer Service, Customer Data Management, Hospitality, Expense Management, Cost Estimation, Workflow Management, Document Management
Beginner · Course · 1 - 4 Weeks