Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Colorado Boulder
Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Reliability, Software Systems, Performance Tuning, Embedded Software, Control Systems, Hardware Architecture, Systems Architecture, Software Design, Debugging, Software Architecture, Verification And Validation, Hardware Design, System Design and Implementation, Linux, System Programming, Code Review, Systems Engineering, Real Time Data
Build toward a degree
Intermediate · Specialization · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: Research Methodologies, Research Design, Qualitative Research, Critical Thinking, Persistence, Program Evaluation, Case Studies, Tenacity, Psychological Evaluations, Surveys, Data Collection, Reliability, Descriptive Statistics, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Creativity, Creative Thinking, Brainstorming, Design Thinking, Creative Problem-Solving, Curiosity, Innovation, Cognitive flexibility, Problem Solving, Dealing With Ambiguity, Persona (User Experience)
Mixed · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Operations Management, Process Improvement, Performance Improvement, Process Design, Process Analysis, Inventory Management, Process Management, Business Operations, Operational Analysis, Organizational Strategy, Operational Efficiency, Inventory Management System, Workflow Management, Strategic Decision-Making, Inventory Control, Capacity Management, Prioritization, Service Level, Resource Utilization
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Internet Of Things, Wireless Networks, Network Protocols, Infrastructure Security, Data Science, Embedded Systems, General Networking, Network Planning And Design, Big Data, Amazon Web Services, Cloud Platforms, Computer Hardware
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electronic Systems, Control Systems, Electrical Engineering, electromagnetics, Electronics Engineering, Electric Power Systems, Electronics, Engineering Analysis, Simulations, Simulation and Simulation Software, Mathematical Modeling, Systems Analysis, Electrical Systems, Computer-Aided Design, Matlab, Technical Design, Systems Design, Verification And Validation, Design Specifications
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Transportation, Supply Chain, and Logistics, Transportation Operations, Supply Chain Planning, Logistics Management, Shipping and Receiving, Service Design
Beginner · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Peer Review, Storyboarding, Editing, Storytelling
Mixed · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: Communication, Client Services, Coaching, Diversity and Inclusion, Professional Development, Workforce Development, Ethical Standards And Conduct, Active Listening, Empathy, Human Centered Design, Relationship Building, Goal Setting, Crisis Intervention
Beginner · Course · 1 - 4 Weeks
Dartmouth College
Skills you'll gain: Command-Line Interface, C (Programming Language), Linux Commands, Linux, Embedded Systems, File I/O, Embedded Software, Software Visualization, Programming Principles, Computer Engineering, Linux Servers, File Systems, System Programming, Algorithms, Computer Architecture, Computer Programming, Software Documentation, Computer Science, Software Engineering, Debugging
Beginner · Specialization · 3 - 6 Months
University of Colorado Boulder
Skills you'll gain: Google Ads, Digital Advertising, Online Advertising, Advertising, Contextual Advertising, Pay Per Click Advertising, Advertising Campaigns, Paid media, Social Media, Search Engine Marketing, Performance marketing, Marketing, Keyword Research, Search Engine Optimization, Social Media Marketing, Digital Marketing, Social Media Strategy, Social Media Campaigns, Data Ethics, Web Analytics and SEO
Beginner · Specialization · 3 - 6 Months

University of Toronto
Skills you'll gain: Apple iOS, Swift Programming, iOS Development, Model View Controller, Apple Xcode, Mobile Development, User Interface (UI), Application Design, Application Development, Objective-C (Programming Language), UI Components, Animations, User Interface and User Experience (UI/UX) Design, Object Oriented Programming (OOP), Application Frameworks, Interaction Design, Programming Principles, Data Persistence, Integrated Development Environments, Persistence
Intermediate · Specialization · 3 - 6 Months