Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Routing Protocols, Cloud Infrastructure, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Scientific Methods, Science and Research, Research, Experimentation, Research Methodologies, Research Design, Data Collection, Peer Review, Simulations, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks
New Teacher Center
Skills you'll gain: Education Software and Technology, Instructional Design, Technology Strategies, Student Support and Services, Learning Strategies, Collaboration, Innovation, Data Integration, Adaptability, Computer Hardware
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Customer Relationship Management (CRM) Software, Data Ethics, Generative AI, Marketing Design, Marketing Automation, Customer experience improvement
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Canva (Software), Multimedia, Interactive Data Visualization, Data Visualization, Marketing Design, Data Sharing, Presentations, Drive Engagement, Graphic Design, Marketing, Communication
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Algorithms, Data Structures, Theoretical Computer Science, Computer Programming, Computational Thinking, Computer Science, Programming Principles, Python Programming, Advanced Mathematics, Design Strategies, Mathematical Theory & Analysis, Data Analysis, Analysis
Build toward a degree
Advanced · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: New Product Development, Design Thinking, Innovation, Product Design, Consumer Behaviour, Ideation, User Research, Market Opportunities, Product Improvement, Needs Assessment, Solution Design, Commercialization, Market Trend, Emerging Technologies
Mixed · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Android Development, User Interface (UI), Mobile Development, Interactive Design, Application Development, No-Code Development, Data Storage, Game Design, Program Development, Geographic Information Systems, Programming Principles, Computer Programming, Development Testing
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Kanban Principles, Lean Methodologies, Resource Management, Project Controls, Risk Management, Project Management Office (PMO), Project Planning, Communication Planning, Organizational Structure, Organizational Change, Governance, Project Portfolio Management, Organizational Leadership, Project Performance, Team Performance Management, Team Management, Stakeholder Management, Management Reporting, Communication, Quality Management
Intermediate · Specialization · 1 - 3 Months

Duke University
Skills you'll gain: Software Design, Java, Java Programming, Object Oriented Programming (OOP), Data Processing, Data Analysis, Data Structures, Algorithms, Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Applications, Identity and Access Management, Infrastructure As A Service (IaaS), Kubernetes, Cloud Computing, Cloud Storage, Prompt Engineering, Generative AI, Containerization, Serverless Computing, Platform As A Service (PaaS), Load Balancing, Scalability
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Penetration Testing, Cyber Security Policies, Linux Commands, Cyber Security Assessment, Command-Line Interface, Cybersecurity, Cloud Computing, Linux, Risk Management Framework, Operating System Administration, Network Monitoring, Security Management, Operating Systems, Cyber Risk, Cloud Services, Threat Management, General Networking, Windows PowerShell, Cyber Governance, Unix Commands
Beginner · Specialization · 1 - 3 Months