
Coursera
Skills you'll gain: WordPress, Content Management Systems, Web Content, Web Design and Development, Web Design, Web Presence, Web Development, Editing, Social Media, Content Management, Embeddings, Marketing, Design, Computer Science
★ 4.4 (4.3K) · Advanced · Guided Project · Less Than 2 Hours

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
★ 4.6 (479) · Beginner · Professional Certificate · 3 - 6 Months

University of Arizona
Skills you'll gain: Active Listening, Surveys, Customer Relationship Building, Customer Service, Team Oriented, Customer Retention, Team Collaboration, User Feedback, Team Building, Customer Relationship Management, Loyalty Programs, Customer Insights, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer experience strategy (CX), Customer Analysis, Service Design, Entrepreneurship, Data Presentation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Secure Coding, Application Security, Security Testing, Software Development Methodologies, Configuration Management, Software Development, Software Configuration Management, Systems Development Life Cycle, Software Development Life Cycle, Package and Software Management, Software Testing, Security Engineering, API Testing, Application Programming Interface (API), Cloud Security, Process Driven Development, Risk Management Framework
★ 4.8 (42) · Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Real Estate, Balance Sheet, Investments, Property and Real Estate, Land Management, Risk Management, Asset Management, Financial Analysis, Investment Management, Financial Statements, Portfolio Management, Financial Market, Commercial Lending, Tax, Return On Investment, Tax Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support, Computer Security Incident Management
Intermediate · Course · 3 - 6 Months
Georgia Institute of Technology
Skills you'll gain: Software-Defined Networking, Virtual Networking, Network Performance Management, Network Infrastructure, Data Centers, Network Architecture, Computer Networking, Cloud Computing, Cloud Computing Architecture, Network Switches, Network Routing, Microsoft Azure, General Networking, Test Tools, Network Analysis, Debugging
★ 4.1 (49) · Mixed · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Customer Communications Management, Data Ethics, AI Integrations, Agentic Workflows, Quality Monitoring, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: MySQL, Data Migration, Google Cloud Platform, Operational Databases, Database Administration, Virtual Private Networks (VPN), Database Management, Data Import/Export
★ 4.5 (17) · Advanced · Project · Less Than 2 Hours

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Object Oriented Design, Software Architecture, Software Design, Software Design Patterns, Object Oriented Programming (OOP), Software Development Life Cycle, Software Development, Software Engineering, Maintainability, Systems Architecture, Program Development, Service Oriented Architecture, Technical Design, Web Services, Model View Controller, Event-Driven Programming, User Interface (UI), Distributed Computing
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Innovation, Conflict Management, Leadership Development, Leadership, Strategic Leadership, Team Leadership, Business Transformation, Organizational Leadership, Complex Problem Solving, Critical Thinking, Creative Thinking, Digital Transformation, Growth Strategies, Agile Product Development, New Business Development, Technology Strategies, Emerging Technologies, Creativity
★ 4.9 (15) · Beginner · Course · 1 - 4 Weeks