Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Universidad Nacional Autónoma de México
Skills you'll gain: Creativity, Creative Thinking, Brainstorming, Design Thinking, Creative Problem-Solving, Curiosity, Innovation, Cognitive flexibility, Problem Solving, Dealing With Ambiguity, Persona (User Experience)
Mixed · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Operations Management, Process Improvement, Performance Improvement, Process Design, Process Analysis, Inventory Management, Process Management, Business Operations, Operational Analysis, Organizational Strategy, Operational Efficiency, Inventory Management System, Workflow Management, Strategic Decision-Making, Inventory Control, Capacity Management, Prioritization, Service Level, Resource Utilization
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Internet Of Things, Wireless Networks, Network Protocols, Infrastructure Security, Data Science, Embedded Systems, General Networking, Network Planning And Design, Big Data, Amazon Web Services, Cloud Platforms, Computer Hardware
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electronic Systems, Control Systems, Electrical Engineering, electromagnetics, Electronics Engineering, Electric Power Systems, Electronics, Engineering Analysis, Simulations, Simulation and Simulation Software, Mathematical Modeling, Systems Analysis, Electrical Systems, Computer-Aided Design, Matlab, Technical Design, Systems Design, Verification And Validation, Design Specifications
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Transportation, Supply Chain, and Logistics, Transportation Operations, Supply Chain Planning, Logistics Management, Shipping and Receiving, Service Design
Beginner · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Peer Review, Storyboarding, Editing, Storytelling
Mixed · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: Communication, Client Services, Coaching, Diversity and Inclusion, Professional Development, Workforce Development, Ethical Standards And Conduct, Active Listening, Empathy, Human Centered Design, Relationship Building, Goal Setting, Crisis Intervention
Beginner · Course · 1 - 4 Weeks
Dartmouth College
Skills you'll gain: Command-Line Interface, C (Programming Language), Linux Commands, Linux, Embedded Systems, File I/O, Embedded Software, Software Visualization, Programming Principles, Computer Engineering, Linux Servers, File Systems, System Programming, Algorithms, Computer Architecture, Computer Programming, Software Documentation, Computer Science, Software Engineering, Debugging
Beginner · Specialization · 3 - 6 Months

Princeton University
Skills you'll gain: Microarchitecture, Computer Architecture, Hardware Architecture, Computer Systems, Computer Engineering, Distributed Computing, Operating Systems, Performance Tuning, Scalability
Advanced · Course · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Interviewing Skills, Social Media, Relationship Building, Social Media Strategy, Planning, Strategic Communication, Communication, Adaptability, Collaboration, Business Research, Negotiation, Leadership, Professionalism, Goal Setting, Personal Development, Market Research
Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Unity Engine, Debugging, Object Oriented Programming (OOP), Video Game Development, C# (Programming Language), Game Design, Computer Programming, Data Storage, Development Environment, User Interface (UI), Scripting
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Inventory Control, Inventory Management, Inventory Accounting, Operations Management, Supply Chain Management, Microsoft Excel, Supply Chain Planning, Order Management, Warehouse Management, Demand Planning, Logistics Management, Excel Formulas, Service Level, Operations, Data Management, Customer Data Management, Forecasting, Data Collection, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks