Learning and Development courses can help you learn instructional design, training program development, employee engagement strategies, and performance assessment techniques. You can build skills in facilitating workshops, creating e-learning modules, and evaluating training effectiveness. Many courses introduce tools like Learning Management Systems (LMS), assessment software, and collaboration platforms, which support the implementation of training initiatives and enhance the learning experience for participants.
Skills you'll gain: Customer Complaint Resolution, Customer Service, De-escalation Techniques, Service Recovery, Customer Relationship Building, Active Listening, Customer Support, Overcoming Objections, Customer experience improvement, Customer Engagement, Verbal Communication Skills, Customer Retention, Expectation Management, Customer Relationship Management, Root Cause Analysis, Needs Assessment, Customer Insights, Trustworthiness
Intermediate · Course · 1 - 3 Months

Sage Publications
Beginner · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Graphic and Visual Design, Design Elements And Principles, Visual Design, Graphic Design, Design, Design Reviews, Aesthetics, Design Research, Layout Design, Design Thinking, Critical Thinking
★ 4.6 (908) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Prompt Patterns, Anthropic Claude, Workflow Management, Taking Meeting Minutes, Data Ethics, Project Management, ChatGPT, Meeting Facilitation, Scenario Testing, Project Performance, AI Security, Context Engineering, Cost Management, Project Planning, Generative AI, Microsoft Word, Microsoft Excel
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Regression Analysis, Statistical Hypothesis Testing, Sample Size Determination, A/B Testing, Statistical Methods, Correlation Analysis, Statistical Inference, Statistical Modeling, Probability & Statistics, Predictive Modeling, Sampling (Statistics), Statistics, Analysis, Statistical Analysis, Predictive Analytics, Exploratory Data Analysis, Business Analytics, Scatter Plots, Model Evaluation, Regression Testing
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Brand Awareness, Brand Management, Canva (Software), Brand Marketing, Brand Strategy, Social Media Analytics, Branding, Content Scheduling, Logo Design, Digital Marketing Tools, Social Media, Social Media Marketing, Social Media Campaigns, Social Media Content, Data Visualization, Email Marketing, Digital Marketing, Generative AI, Content Creation, Marketing Analytics
★ 4.6 (1.8K) · Intermediate · Specialization · 3 - 6 Months

Pearson
Skills you'll gain: Organizational Strategy, Organizational Structure, Strategic Leadership, Strategic Decision-Making, Business Management, Corporate Strategy, Business Strategy, Strategic Planning, Organizational Effectiveness, Plan Execution, Strategic Thinking, Corporate Sustainability, Competitive Analysis, Analysis, Accountability Frameworks
Beginner · Course · 1 - 4 Weeks

Marshall University
Beginner · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: Drug Interaction, Meditation & Breathwork, Contraindication, Patient Education And Counseling, Mindfulness, Patient Referral, Pharmacology, Treatment Planning, Pain Management, Manual Therapy, Patient Safety, Health Assessment, Patient Education and Support, Health Systems, Clinical Practices, Nursing Practices, Patient Evaluation, Pharmacotherapy, Nurse Education, Patient-centered Care
★ 4.8 (1.9K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Penetration Testing, Security Testing, Exploitation techniques, Vulnerability Assessments, Cyber Security Assessment, Server Side, Test Tools, Cyber Security Strategy, SQL, Hypertext Markup Language (HTML), Databases, Query Languages, SQL Server Integration Services (SSIS), Ethical Standards And Conduct, Amazon S3
Intermediate · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Operating System Administration, File Systems, Microsoft Windows, Desktop Support, Interoperability, Linux Administration, Unix, System Configuration, Knowledge of Apple Software, Computing Platforms, Ubuntu, Systems Administration, Operating Systems, Mac OS, System Support, Software Installation, File Management, Security Controls, Network Security, Data Security
Beginner · Course · 1 - 3 Months