Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Johns Hopkins University
Skills you'll gain: Ggplot2, Scatter Plots, Plot (Graphics), Data Visualization, Data Visualization Software, Heat Maps, R Programming, Graphical Tools, Data Wrangling, Tidyverse (R Package), Graphics Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Human Resources Management and Planning, Employee Performance Management, Performance Management, Growth Strategies, Delegation Skills, Business Management, People Management, Subcontracting, Recruitment, Employee Training, Organizational Structure, Organizational Strategy, Leadership, Communication
Mixed · Course · 1 - 4 Weeks

Sapienza University of Rome
Skills you'll gain: Ancient History, 3D Modeling, Scientific Methods, Anthropology, Investigation, Data Modeling, Cultural Diversity, Case Studies, Art History, Research, Timelines, Data Management
Mixed · Course · 1 - 3 Months

Technion - Israel Institute of Technology
Skills you'll gain: Oncology, Patient Communication, Patient-centered Care, Patient Education And Counseling, Pharmacology, Drug Interaction, Patient Education and Support, Treatment Planning, Pain Management, Medical History Documentation, Care Management, Clinical Research, Cultural Sensitivity, Cultural Diversity
Beginner · Course · 3 - 6 Months

University of Colorado System
Skills you'll gain: Patient-centered Care, Patient Education And Counseling, Patient Advocacy, Active Listening, Compassion, Communication, Empathy, Self-Awareness, Health Assessment, Care Coordination, Planning
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Self-Awareness, Empowerment, Emotional Intelligence, Social Justice, Social Skills, Behavior Management, Empathy, School Psychology, Working With Children, Cultural Diversity, Mindfulness
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: Mockups, Figma (Design Software), Design, Packaging and Labeling, Product Design
Beginner · Guided Project · Less Than 2 Hours

IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Supply Chain Planning, Retail Sales, Supply Chain, Product Assortment, Logistics Management, Business Strategy, Business Technologies, Market Opportunities, Competitive Analysis, Technology Strategies, Promotional Strategies, E-Commerce, Conflict Management, Cross-Channel Marketing, Growth Strategies, Consumer Behaviour, Digital Transformation
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Integration, Data Validation, Data Quality, Data Cleansing, Data Modeling, Health Informatics, Data Transformation, Data Warehousing, Star Schema, Health Information Management, Data Analysis, Analytics, Electronic Medical Record, Database Systems, Relational Databases
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Generative AI, Google Gemini, Project Management, LLM Application, AI Enablement, Project Management Life Cycle, Data Ethics, Prompt Engineering, ChatGPT, Case Studies, Team Oriented, Project Documentation
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Apache Kafka, Apache Spark, Apache Hadoop, Distributed Computing, Java, Software Architecture, Systems Architecture, Programming Principles, Scala Programming, Servers, Algorithms
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Chemical Engineering, Process Engineering, Hazard Communication (HazCom), Hazard Analysis, Occupational Health, Environment Health And Safety, Safety Training, Safety Standards, Accident Prevention, Personal protective equipment, Risk Management
Intermediate · Course · 1 - 4 Weeks