• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Improvement

Results for "service improvement"


  • P

    Packt

    Master Apple Device Deployment with Microsoft Intune (2026)

    Skills you'll gain: Knowledge of Apple Software, Knowledge of Apple Hardware, Network Planning And Design, Wireless Networks, Azure Active Directory, Application Lifecycle Management, Cloud-Based Integration, Configuration Management, Encryption

    Intermediate · Course · 3 - 6 Months

  • B

    Board Infinity

    ISTQB Technical Test Analyst Preparation

    Skills you'll gain: White-Box Testing, Performance Testing, Maintainability, Test Tools, Software Testing, Code Review, Test Automation, Software Technical Review, Test Planning, Scripting, Risk Analysis, Performance Stress Testing, Software Quality Assurance, Application Security, Test Script Development, Continuous Integration, Code Coverage, Test Case, Quality Assurance, Security Testing

    ★ 3.8 (14) · Advanced · Specialization · 1 - 3 Months

  • P

    Packt

    Modern Apple Platform Admin: macOS & iOS Essentials

    Skills you'll gain: Mac OS, Application Lifecycle Management, Apache, Endpoint Security, iOS Development, Release Management, Web Servers, Single Sign-On (SSO)

    Intermediate · Specialization · 3 - 6 Months

  • B

    Board Infinity

    Writing Effective Technical Documentation

    Skills you'll gain: Project Documentation, Layout Design, Target Audience, Design, Graphic and Visual Design, Ethical Standards And Conduct, Professional Networking, Collaborative Software, Driving engagement, Diversity and Inclusion, Content Management Systems, Portfolio Management

    ★ 4.1 (16) · Beginner · Course · 1 - 4 Weeks

  • D

    Duke University

    Agile Team Leadership

    Skills you'll gain: Team Building, Team Leadership, Team Management, Team Performance Management, Organizational Leadership, Agile Methodology, Cross-Functional Collaboration, Innovation, Empowerment, Culture Transformation, Organizational Change, Continuous Improvement Process

    ★ 4.7 (59) · Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Advanced Data Management in Azure Databricks

    Skills you'll gain: Databricks, Data Governance, Microsoft Azure, Data Lakes, Real Time Data, Data Management, Data Integration, Data Pipelines, Metadata Management, Data Import/Export, User Provisioning, Performance Tuning

    ★ 4.9 (7) · Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Effective Strategies for Improving Employee Retention 

    Skills you'll gain: Employee Retention, Employee Engagement, Workplace inclusivity, Workforce Development, Talent Management, Human Resource Strategy, Driving engagement, Employee Performance Management, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Telecommuting, Recognizing Others, Staff Management, Drive Engagement, Virtual Teams

    ★ 4.6 (23) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create an Email Autoresponder Using Mailchimp

    Skills you'll gain: Email Automation, Email Marketing, Marketing Automation, Newsletters, Automation, Personalized Campaigns, Digital Marketing Tools, Editing

    ★ 4.5 (44) · Beginner · Guided Project · Less Than 2 Hours

  • F

    Fundação Instituto de Administração

    CRM, Dados e o Futuro Centrado no Cliente

    Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Pipelines, Customer Analysis, Sales Management, Customer Engagement, Big Data, Customer Relationship Building, Customer Insights, Customer experience strategy (CX), Business Analytics, Target Audience, Data-Driven Marketing, Customer experience improvement, Business Metrics, Analytics, AI Personalization, Consumer Behaviour, Artificial Intelligence

    ★ 4.6 (52) · Beginner · Course · 1 - 4 Weeks

  • W

    Whizlabs

    AWS: Containerization

    Skills you'll gain: Amazon Web Services, Containerization, Kubernetes, Application Deployment, Cloud-Native Computing, Cloud Deployment, Devops Tools, Cloud Security, Hybrid Cloud Computing, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Fundamentals of Management Consulting

    Skills you'll gain: Management Consulting, Consulting, Business Consulting, Interviewing Skills, Business Analysis Tools, Estimation, Case Studies, Consultative Approaches, Business Strategy, Analysis, Complex Problem Solving

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Project Tracker with Airtable

    Skills you'll gain: Relational Databases, Database Theory, Databases, Database Design, Database Software, Spreadsheet Software, Collaborative Software, Issue Tracking, Database Application, Collaboration, Cloud Computing

    ★ 4.2 (9) · Beginner · Guided Project · Less Than 2 Hours

1…198199200…374

In summary, here are 10 of our most popular service improvement courses

  • Master Apple Device Deployment with Microsoft Intune (2026): Packt
  • ISTQB Technical Test Analyst Preparation: Board Infinity
  • Modern Apple Platform Admin: macOS & iOS Essentials: Packt
  • Writing Effective Technical Documentation: Board Infinity
  • Agile Team Leadership: Duke University
  • Advanced Data Management in Azure Databricks: Packt
  • Effective Strategies for Improving Employee Retention : Coursera
  • Create an Email Autoresponder Using Mailchimp: Coursera
  • CRM, Dados e o Futuro Centrado no Cliente: Fundação Instituto de Administração
  • AWS: Containerization: Whizlabs

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok