
Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis
Advanced · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Inside Sales, Sales Development, Employee Onboarding, Sales Operations, Sales, Dashboard, Customer Success Management, Business Reporting
★ 3.8 (24) · Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Personalized Campaigns, Customer Service, Client Services, AI Personalization, Customer experience improvement, Sales Training, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Account Management, Sales Development, Oral Expression, Microsoft Copilot, Customer Engagement, File Management, Personalized Service
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data-Driven Marketing, Customer Retention, Email Automation, Marketing Automation, HubSpot CRM, Marketing Strategies, Customer Analysis, Marketing Analytics, Customer Relationship Management (CRM) Software, Target Audience, Email Marketing, Data-Driven Decision-Making, Brand Loyalty, Customer Insights, B2B Sales, Marketing Effectiveness, Data Cleansing, Lead Generation, Growth Strategies, E-Commerce
Intermediate · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, Service Oriented Architecture, Web Services, Software Development, Cloud Platforms, Cloud Computing, Cloud Infrastructure, Cloud Services, Information Systems, IT Management, Application Development, Cost Benefit Analysis, Amazon Web Services, Agile Software Development, Microsoft Azure, Systems Analysis, Google Cloud Platform, DevOps, Systems Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Purchasing, Request For Quotation (RFQ), Procurement, Price Negotiation, Data Entry, Negotiation, Contract Negotiation, Business Correspondence, Order Entry, Order Processing, Vendor Contracts, Strategic Sourcing, Business Writing, Contract Management, Contract Review, Business Communication, Accounts Payable, Contract Compliance, Cost Benefit Analysis, Data Import/Export
Intermediate · Course · 1 - 3 Months

Harvard Business School Online
Skills you'll gain: Value Propositions, Customer experience strategy (CX), Business Strategy, Strategic Thinking, Customer Retention, Customer Analysis, Strategic Marketing, Corporate Strategy, Customer Insights, Cost Benefit Analysis, Revenue Management, Return On Investment, Consumer Behaviour, Branding, Customer experience improvement, Supplier Relationship Management, Financial Analysis, Business Analysis, Market Dynamics, Competitive Analysis
★ 4.8 (10) · Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Customer Success Management, Customer Retention, Brand Loyalty, Loyalty Programs, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Customer experience strategy (CX), Software As A Service, Customer Data Management, Customer Advocacy, Customer Support, Customer Insights, Customer Service, Customer Analysis, Customer experience improvement, B2B Sales, Client Support
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Financial Modeling, Mergers & Acquisitions, Private Equity, Financial Forecasting, Financial Statement Analysis, Finance, Investment Banking, Cash Flow Forecasting, Business Valuation, Cash Flows, Financial Statements, Return On Investment, Case Studies, Financial Reporting, Financial Analysis, Working Capital, Forecasting, Balance Sheet, Financial Data, Risk Analysis
Beginner · Specialization · 3 - 6 Months

University of California, Santa Barbara
Skills you'll gain: Talent Acquisition, Talent Recruitment, Workforce Planning, Recruitment, Recruitment Strategies, Talent Sourcing, Talent Pipelining, Human Resources Management and Planning, Human Resources, Human Resource Strategy, Strategic Sourcing, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, HR Tech, Branding, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months
Skills you'll gain: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Digital Advertising, Target Audience, Search Engine Marketing, Online Advertising, Persona Development, Customer Analysis, Conversion Funnel Analysis, Content Optimization, Marketing Strategy and Techniques, Advertising Campaigns, Marketing Strategies, Customer Engagement
★ 4.8 (7.9K) · Beginner · Course · 1 - 4 Weeks