
Yale University
Skills you'll gain: Investment Banking, Financial Market, Financial Systems, Financial Regulations, Portfolio Risk, Risk Management, Financial Regulation, Capital Markets, Financial Industry Regulatory Authorities, Financial Services, Finance, Securities (Finance), Bank Regulations, Behavioral Economics, Investments, Equities, Portfolio Management, Banking, Insurance, Underwriting
★ 4.9 (606) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery
★ 4.9 (13) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Payment Systems, Banking Services, Banking, Payment Processing, Automated Clearing House, Bank Regulations, Credit/Debit Card Processing, Operational Risk, Financial Systems, Financial Regulation, Payment Processing and Collection, Financial Regulations, Credit Risk, Financial Controls, FinTech, Point of Sale, International Finance, Transaction Processing, Digital Transformation
★ 4.6 (15) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Customer Service, Team Building, Team Oriented, Customer Engagement, Customer Complaint Resolution
★ 4.6 (36) · Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Travel Arrangements, Client Services, Customer Inquiries, Booking (Sales), Proposal Development, Proposal Writing, Customer Service, Customer Data Management, Customer Communications Management, Office Procedures, Hospitality, Expense Management, Strategic Sourcing, Cost Estimation, Workflow Management, Document Management, Record Keeping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: New Product Development, Product Lifecycle Management, Product Development, Product Planning, Product Management, Product Marketing, Packaging and Labeling, Product Strategy, Product Lining, Branding, Brand Management, Marketing, Brand Strategy, Product Quality (QA/QC), Marketing Strategies, Consumer Behaviour, Value Propositions, Quality Management, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Banking Services, Banking, Operational Risk, Payment Systems, Bank Regulations, Payment Processing, Mobile Banking, Commercial Banking, Retail Banking, Payment Processing and Collection, Risk Control, Cyber Operations, Financial Controls, Cybersecurity, Operations, Fraud detection, Safety and Security, Cyber Attacks, Operations Management, Finance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.7 (9) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Vendor Management, Hospitality Services, Hospitality, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Performance Measurement, Hotel And Restaurant Management, Business Process, Business Process Management, Hotel Operations, Process Optimization, Creative Problem-Solving, Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Communication Strategies
★ 5 (9) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Reverse Logistics, Order Management, Retail Store Operations, Retail Management, Loyalty Programs, Order Fulfillment, Customer Retention, Customer Service, Order Processing, Customer experience strategy (CX), Customer experience improvement, Supply Chain Systems, Logistics Management, Customer Engagement, Supply Chain, Operational Efficiency, Operations, Business, Payment Systems, Environment
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage
★ 4.8 (27K) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Service Oriented Architecture, Performance Tuning, Transaction Processing, Proxy Servers, Middleware, System Monitoring, Data Pipelines, Hardening, Security Controls, Enterprise Architecture, Performance Testing, Cyber Security Policies, Virtualization, Hardware Troubleshooting, Network Routing, Endpoint Security, Application Programming Interface (API), Debugging, Extensible Languages and XML, Hardware Architecture
Intermediate · Course · 1 - 4 Weeks