Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Universidade Estadual de Campinas
Skills you'll gain: Transportation, Supply Chain, and Logistics, Transportation Management, Logistics, Inventory Management System, Supply Chain, Inventory Control, Supply Chain Management, Service Level, Order Management, Demand Planning, Performance Measurement, Forecasting
Beginner · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Inside Sales, Sales Training, Consultative Selling, Sales, Sales Strategy, Sales Process, Relationship Building, Customer Relationship Building, Customer Analysis, Personalized Service, Communication
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Stored Procedure, Star Schema, Microsoft SQL Servers, Database Design, Relational Databases, Data Integrity, Data Integration, SQL, Transaction Processing, Power BI, Data Warehousing, Database Management, Transact-SQL, Data Maintenance, Databases, Query Languages, Database Architecture and Administration, Performance Tuning, Database Systems, Data Management
Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Traffic Flow Optimization, Architectural Design, Sustainable Development, Stormwater Management, Building Codes, Community Development, Land Development, Public Works, Sustainable Architecture, Landscape Architecture, Transportation Operations, Civil Engineering, Case Studies, Environmental Engineering, Building Design, Economic Development, Land Management, Sustainable Design, Sustainable Technologies, Environmental Science
Intermediate · Specialization · 3 - 6 Months
University of Toronto
Skills you'll gain: Data Structures, Test Automation, Object Oriented Programming (OOP), Unit Testing, Python Programming, Program Development, Algorithms, Test Case, Software Testing, Debugging, Computational Thinking
Mixed · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Closing (Sales), Business Modeling, Cold Calling, Design Thinking, Customer Analysis, Entrepreneurship, Technology Roadmaps, Market Opportunities, Innovation, Sales Process, Technology Strategies, Market Analysis, Target Market, Marketing, Business Strategy, Forecasting, Ideation, Marketing Strategies, Strategic Planning, Business Strategies
Intermediate · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Peer Review, Instructional Design, Education Software and Technology, Parent Communication, Instructional Strategies, Student Engagement, Learning Management Systems, Student Support and Services, Course Development, Collaborative Software, Curriculum Development, Blended Learning, Digital pedagogy, Educational Materials, Community Development, Classroom Management, Teaching, Performance Testing, Collaboration, Planning
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Team Building, Teamwork, Team Management, Team Leadership, Conflict Management, Team Motivation, Collaboration, Virtual Teams, Performance Management, Organizational Structure, Leadership, Innovation, People Development, Industrial and Organizational Psychology, Diversity and Inclusion, Goal Setting, Decision Making
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Site Reliability Engineering, Safety Culture, Culture Transformation, CI/CD, Service Level, System Implementation, Performance Measurement, Data-Driven Decision-Making, Organizational Structure, Incident Management, Automation, Change Management, Goal Setting
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Internet Of Things, Case Studies, Manufacturing and Production, Manufacturing Processes, Digital Transformation, Manufacturing Operations, Production Planning, Business Transformation, Business Technologies, Technology Strategies, Cloud Computing, Technology Roadmaps, Emerging Technologies, Automation, Strategic Partnership, Operational Efficiency, Business Modeling, Cost Benefit Analysis, Product Lifecycle Management, Risk Analysis
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Electrical Engineering, electromagnetics, Performance Tuning, Image Quality, Engineering, Scientific, and Technical Instruments, Simulation and Simulation Software, Engineering Calculations, Design Software, Image Analysis, Engineering Analysis, Computer-Aided Design, Engineering Design Process, Numerical Analysis, Electronic Components, System Design and Implementation, Systems Design, Human Factors, Applied Mathematics, Physics, System Configuration
Build toward a degree
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Training and Development, Training Programs, Employee Training, Developing Training Materials, Adult Education, Employee Engagement, Compliance Training, Instructional Design, Workforce Development, On-The-Job Training, Needs Assessment, Program Evaluation, Professional Development, Learning Styles
Beginner · Course · 1 - 4 Weeks