Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Generative AI, Responsible AI, Data Ethics, Data Quality, Data Strategy, AI Enablement, Applied Machine Learning, Exploratory Data Analysis, Machine Learning, Machine Learning Methods
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Services, Databases, Cloud Solutions, Amazon S3, Cloud Computing, Cloud Management, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Relational Databases, Cloud Storage, AWS Identity and Access Management (IAM), Data Storage, System Monitoring, Amazon DynamoDB, Solution Architecture
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Personally Identifiable Information, Cybersecurity, General Data Protection Regulation (GDPR), Information Privacy, Data Security, Data Loss Prevention, Incident Response, Data Governance, Law, Regulation, and Compliance, Data Management, Data Storage, Data Integrity, Data Ethics, Regulation and Legal Compliance
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: European History, World History, Public History, Ethical Standards And Conduct, Social Justice, Cultural Diversity, Political Sciences, Governance
Beginner · Course · 1 - 4 Weeks
Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Storytelling, Recognizing Others, Team Building, Trustworthiness, Team Performance Management, Team Management, Teamwork, Collaboration, Team Leadership, Visionary, Leadership Development, Peer Review, Drive Engagement, Team Motivation, Professional Development, Employee Coaching, Leadership, Performance Management, Communication, Productivity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Seaborn, Matplotlib, NumPy, Scatter Plots, Statistical Visualization, Data Visualization Software, Box Plots, Histogram, Exploratory Data Analysis, Jupyter, Heat Maps, Data Manipulation, Development Environment, Python Programming
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Performance Tuning, SQL, Database Management, Stored Procedure, Database Design, Operational Databases, Database Development, Query Languages, System Monitoring, Network Troubleshooting
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Anomaly Detection, AI Security, Cyber Security Strategy, Cyber Threat Intelligence, Threat Detection, Intrusion Detection and Prevention, Fraud detection, Cybersecurity, Applied Machine Learning, Malware Protection, Threat Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Analysis, Machine Learning, Machine Learning Algorithms, Model Evaluation, Artificial Neural Networks, MLOps (Machine Learning Operations), Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Semiconductors, Electronic Components, Production Process, Engineering, Scientific, and Technical Instruments, Basic Electrical Systems, Test Equipment, Electrical Engineering, Electronic Systems, Manufacturing Processes, Process Control, Laboratory Equipment, Materials science, Engineering Calculations, Applied Mathematics
Intermediate · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: digital literacy, Cultural Responsiveness, Community Outreach, Active Listening, Cultural Diversity, Rapport Building, Professional Development, Ethical Standards And Conduct, Communication, Adaptability, Needs Assessment
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Self-Awareness, Personal Development, Growth Mindedness, Initiative and Leadership, Personal Attributes, Accountability, Leadership, Resilience, Visionary, Goal Setting, Social Impact
Build toward a degree
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
Intermediate · Course · 1 - 4 Weeks