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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Data Scientists

    Skills you'll gain: Generative AI, Responsible AI, Data Ethics, Data Quality, Data Strategy, AI Enablement, Applied Machine Learning, Exploratory Data Analysis, Machine Learning, Machine Learning Methods

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    AWS Services Overview for IT Professionals

    Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Services, Databases, Cloud Solutions, Amazon S3, Cloud Computing, Cloud Management, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Relational Databases, Cloud Storage, AWS Identity and Access Management (IAM), Data Storage, System Monitoring, Amazon DynamoDB, Solution Architecture

    4.9
    Rating, 4.9 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    SkillUp

    Data Privacy and Protection

    Skills you'll gain: Personally Identifiable Information, Cybersecurity, General Data Protection Regulation (GDPR), Information Privacy, Data Security, Data Loss Prevention, Incident Response, Data Governance, Law, Regulation, and Compliance, Data Management, Data Storage, Data Integrity, Data Ethics, Regulation and Legal Compliance

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    U

    University of Pennsylvania

    Benjamin Franklin and His World

    Skills you'll gain: European History, World History, Public History, Ethical Standards And Conduct, Social Justice, Cultural Diversity, Political Sciences, Governance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    Becoming a Strengths Based Leader: Leading Standout® Teams

    Skills you'll gain: Storytelling, Recognizing Others, Team Building, Trustworthiness, Team Performance Management, Team Management, Teamwork, Collaboration, Team Leadership, Visionary, Leadership Development, Peer Review, Drive Engagement, Team Motivation, Professional Development, Employee Coaching, Leadership, Performance Management, Communication, Productivity

    4.5
    Rating, 4.5 out of 5 stars
    ·
    34 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    AI Foundations with Python: Build & Visualize

    Skills you'll gain: Seaborn, Matplotlib, NumPy, Scatter Plots, Statistical Visualization, Data Visualization Software, Box Plots, Histogram, Exploratory Data Analysis, Jupyter, Heat Maps, Data Manipulation, Development Environment, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Microsoft SQL Server: Performance Tuning Essentials

    Skills you'll gain: Microsoft SQL Servers, Performance Tuning, SQL, Database Management, Stored Procedure, Database Design, Operational Databases, Database Development, Query Languages, System Monitoring, Network Troubleshooting

    4.3
    Rating, 4.3 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Cyber Security: Application of AI

    Skills you'll gain: Anomaly Detection, AI Security, Cyber Security Strategy, Cyber Threat Intelligence, Threat Detection, Intrusion Detection and Prevention, Fraud detection, Cybersecurity, Applied Machine Learning, Malware Protection, Threat Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Analysis, Machine Learning, Machine Learning Algorithms, Model Evaluation, Artificial Neural Networks, MLOps (Machine Learning Operations), Data-Driven Decision-Making

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Electrical Characterization: Diodes

    Skills you'll gain: Semiconductors, Electronic Components, Production Process, Engineering, Scientific, and Technical Instruments, Basic Electrical Systems, Test Equipment, Electrical Engineering, Electronic Systems, Manufacturing Processes, Process Control, Laboratory Equipment, Materials science, Engineering Calculations, Applied Mathematics

    4.9
    Rating, 4.9 out of 5 stars
    ·
    27 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Goodwill Industries International

    The New Digital Workplace

    Skills you'll gain: digital literacy, Cultural Responsiveness, Community Outreach, Active Listening, Cultural Diversity, Rapport Building, Professional Development, Ethical Standards And Conduct, Communication, Adaptability, Needs Assessment

    4.6
    Rating, 4.6 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Leading Oneself with Purpose and Meaning

    Skills you'll gain: Self-Awareness, Personal Development, Growth Mindedness, Initiative and Leadership, Personal Attributes, Accountability, Leadership, Resilience, Visionary, Goal Setting, Social Impact

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    39 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Communication

    Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • GenAI for Data Scientists: Coursera
  • AWS Services Overview for IT Professionals: Amazon Web Services
  • Data Privacy and Protection: SkillUp
  • Benjamin Franklin and His World: University of Pennsylvania
  • Becoming a Strengths Based Leader: Leading Standout® Teams: Automatic Data Processing, Inc. (ADP)
  • AI Foundations with Python: Build & Visualize: EDUCBA
  • Microsoft SQL Server: Performance Tuning Essentials: Coursera
  • Cyber Security: Application of AI: Macquarie University
  • Electrical Characterization: Diodes: Arizona State University
  • The New Digital Workplace: Goodwill Industries International

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