• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Build AI Apps with No-Code Tools

    Skills you'll gain: Dashboard Creation, Data Ethics, Predictive Modeling, No-Code Development, Model Deployment, Data Visualization, Data Presentation, Responsible AI, Data-Driven Decision-Making, Interactive Data Visualization, Advanced Analytics, Product Improvement, Business Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Analytics, AI Enablement, Data Cleansing, Business Metrics, Predictive Analytics, Data Architecture

    Beginner Ā· Specialization Ā· 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Crea canalizaciones de datos de transmisión en Google Cloud

    Skills you'll gain: Data Pipelines, Dataflow, Real Time Data, Google Cloud Platform, Extract, Transform, Load, Data Integration, Data Processing, Data Architecture, Analysis, Analytics, Data Transformation

    4.8
    Rating, 4.8 out of 5 stars
    Ā·
    36 reviews

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • Status: Preview
    Preview
    D

    DeepLearning.AI

    Neuronale Netze und Deep Learning

    Skills you'll gain: Deep Learning, Artificial Neural Networks, Artificial Intelligence, NumPy, Computer Vision, Model Optimization, Model Training, Supervised Learning

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Salesforce Security and Layouts

    Skills you'll gain: Salesforce, Authentications, Salesforce Development, Data Access, Role-Based Access Control (RBAC), Enterprise Security, Identity and Access Management, Security Controls, Data Security, Authorization (Computing), Event Monitoring, Application Security, Data Sharing, Responsive Web Design, User Accounts, Customer Relationship Management (CRM) Software, User Interface (UI)

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    ChatGPT API for Developers: Integrate AI Effortlessly

    Skills you'll gain: Prompt Engineering, OpenAI API, ChatGPT, Token Optimization, Application Programming Interface (API), API Testing, AI Integrations, Authentications, Context Engineering, Large Language Modeling, Key Management, Model Optimization, Performance Tuning

    4.2
    Rating, 4.2 out of 5 stars
    Ā·
    10 reviews

    Intermediate Ā· Course Ā· 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Tópicos em Gestão Intercultural

    Skills you'll gain: Virtual Teams, Negotiation, Global Marketing, Diversity Marketing, Intercultural Competence, Cultural Responsiveness, International Relations, Cultural Diversity, Conflict Management, Culture, Consumer Behaviour, Cultural Sensitivity, Communication Strategies, Marketing Management, Relationship Building, Team Management, Marketing, Diplomacy, World History, International Finance

    4.6
    Rating, 4.6 out of 5 stars
    Ā·
    20 reviews

    Beginner Ā· Specialization Ā· 3 - 6 Months

  • Status: Free
    Free
    C

    Coursera

    Create User Stories in Trello

    Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Agile Project Management, Productivity Software, Organizational Skills, Project Management Software, Project Management

    4
    Rating, 4 out of 5 stars
    Ā·
    15 reviews

    Beginner Ā· Guided Project Ā· Less Than 2 Hours

  • C

    Coursera

    Using Porter’s Five Forces Model for Competitive Analysis

    Skills you'll gain: Competitive Analysis, Business Strategy, Strategic Thinking, Market Analysis, Competitive Intelligence, Case Studies, Corporate Strategy, Customer Analysis, Market Dynamics, Market Opportunities, Strategic Planning, New Business Development, Supplier Management, Entrepreneurship, Leadership

    Intermediate Ā· Guided Project Ā· Less Than 2 Hours

  • Status: Preview
    Preview
    M

    Microsoft

    Develop an ASP.NET Core web app that consumes an API

    Skills you'll gain: ASP.NET, .NET Framework, C# (Programming Language), Microsoft Visual Studio, Application Programming Interface (API), Web Development Tools, Restful API, Microsoft Azure, Web Applications, Application Frameworks, Application Development, Development Environment, Event-Driven Programming, Middleware, Software Installation

    2.6
    Rating, 2.6 out of 5 stars
    Ā·
    12 reviews

    Intermediate Ā· Course Ā· 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Establishing Your Sales Strategy

    Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Solution Sales Engineering, Sales Strategy, Selling Techniques, Sales Prospecting, Data Centers, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)

    Beginner Ā· Course Ā· 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Excel for Data Analysis

    Skills you'll gain: Data-Driven Decision-Making, Microsoft Excel, Data Storytelling, Data Visualization, Excel Formulas, Data Analysis, Statistical Reporting, Data Presentation, Customer Analysis, Spreadsheet Software, Case Studies, Descriptive Analytics, Research Reports, Statistical Analysis, Performance Analysis, Descriptive Statistics, Google Sheets

    Beginner Ā· Course Ā· 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    Infosec

    CompTIA Data+

    Skills you'll gain: Data Integration, Data Analysis, Data Mining, Data Presentation, Data-Driven Decision-Making, Data Modeling, Data Governance, Business Analytics, Data Visualization, Dashboard Creation, Analytics, Statistical Analysis, Dashboard, Data Warehousing, Data Management, Data Security, Data Quality, Data Cleansing, Data Integrity, Machine Learning

    Intermediate Ā· Course Ā· 1 - 3 Months

1…206207208…391

In summary, here are 10 of our most popular customer success courses

  • Build AI Apps with No-Code Tools:Ā LearnQuest
  • Crea canalizaciones de datos de transmisión en Google Cloud:Ā Google Cloud
  • Neuronale Netze und Deep Learning:Ā DeepLearning.AI
  • Salesforce Security and Layouts:Ā LearnKartS
  • ChatGPT API for Developers: Integrate AI Effortlessly:Ā Coursera
  • Tópicos em GestĆ£o Intercultural:Ā Fundação Instituto de Administração
  • Create User Stories in Trello:Ā Coursera
  • Using Porter’s Five Forces Model for Competitive Analysis:Ā Coursera
  • Develop an ASP.NET Core web app that consumes an API:Ā Microsoft
  • Dell Technologies Establishing Your Sales Strategy:Ā Dell

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrackĀ® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
Ā© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok