
Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Personalization, AI Enablement, Artificial Intelligence, Human Computer Interaction, Human Centered Design, Responsible AI, User Flows, User Experience Design, Context Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, Cascading Style Sheets (CSS), Front-End Web Development, Web Design and Development, Web Design, Cloud Deployment, User Interface (UI), User Interface (UI) Design, Application Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Customer experience improvement, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Strategic Thinking, Technology Strategies, Leadership
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Market Opportunities, Retail Sales, Supply Chain, E-Commerce, Market Dynamics, Vendor Relationship Management, Cross-Channel Marketing, Growth Strategies, Supply Chain Planning, Promotional Strategies, Company, Product, and Service Knowledge, Strategic Partnership, Consumer Behaviour, Customer experience strategy (CX)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Talent Management, Goal Setting, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Visionary, Team Leadership, People Development, Motivational Skills, Smart Goals, Employee Onboarding, Employee Coaching, Conflict Management, Talent Recruitment, Interviewing Skills, Persuasive Communication, Leadership, Business Leadership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Kubernetes, Virtual Networking, Cloud Applications, Cloud Deployment, Google Cloud Platform, Multi-Tenant Cloud Environments, Cloud API, Application Deployment, General Networking
Advanced · Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Work Breakdown Structure, Project Planning, Project Management, Planning, Leadership
Mixed · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks
Khalifa University
Skills you'll gain: Environmental Management Systems, Environment Health And Safety, Environmental Monitoring, Accident Reporting, Safety Training, Fire And Life Safety, Accident Prevention, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Environmental Regulations, Occupational Health, Environmental Engineering, Environmental Laws, Environmental Resource Management, Risk Management, Risk Management Framework, Environmental Engineering and Restoration, Risk Analysis, Environment and Resource Management, Engineering Management, Engineering
Beginner · Specialization · 1 - 3 Months

L&T EduTech
Skills you'll gain: Stakeholder Management, Project Risk Management, Environment Health And Safety, Quality Management, Procurement, Communication Strategies, Risk Management, Project Controls, Stakeholder Communications, Subcontracting, Supplier Management, Quality Improvement, Stakeholder Analysis, Earned Value Management, Performance Measurement, Variance Analysis
Advanced · Course · 1 - 4 Weeks