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  • Company Product And Service Knowledge

Results for "company, product, and service knowledge"


  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Agentic AI Content for Practitioners: Product

    Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Personalization, AI Enablement, Artificial Intelligence, Human Computer Interaction, Human Centered Design, Responsible AI, User Flows, User Experience Design, Context Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Build a product splash page with HTML and CSS

    Skills you'll gain: Responsive Web Design, HTML and CSS, Cascading Style Sheets (CSS), Front-End Web Development, Web Design and Development, Web Design, Cloud Deployment, User Interface (UI), User Interface (UI) Design, Application Deployment

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    Creating Service Innovation Culture in Public Sector

    Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Customer experience improvement, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Strategic Thinking, Technology Strategies, Leadership

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Channel Management and Retailing

    Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Market Opportunities, Retail Sales, Supply Chain, E-Commerce, Market Dynamics, Vendor Relationship Management, Cross-Channel Marketing, Growth Strategies, Supply Chain Planning, Promotional Strategies, Company, Product, and Service Knowledge, Strategic Partnership, Consumer Behaviour, Customer experience strategy (CX)

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Leading People and Teams

    Skills you'll gain: Talent Management, Goal Setting, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Visionary, Team Leadership, People Development, Motivational Skills, Smart Goals, Employee Onboarding, Employee Coaching, Conflict Management, Talent Recruitment, Interviewing Skills, Persuasive Communication, Leadership, Business Leadership

    4.7
    Rating, 4.7 out of 5 stars
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    12K reviews

    Beginner · Specialization · 3 - 6 Months

  • G

    Google Cloud

    Manage and Secure Distributed Services with GKE Managed Service Mesh

    Skills you'll gain: Kubernetes, Virtual Networking, Cloud Applications, Cloud Deployment, Google Cloud Platform, Multi-Tenant Cloud Environments, Cloud API, Application Deployment, General Networking

    Advanced · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Initiating and Planning Projects

    Skills you'll gain: Work Breakdown Structure, Project Planning, Project Management, Planning, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

    4.8
    Rating, 4.8 out of 5 stars
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    56 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    K

    Khalifa University

    Health, Safety, and Environmental (HSE) Engineering

    Skills you'll gain: Environmental Management Systems, Environment Health And Safety, Environmental Monitoring, Accident Reporting, Safety Training, Fire And Life Safety, Accident Prevention, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Environmental Regulations, Occupational Health, Environmental Engineering, Environmental Laws, Environmental Resource Management, Risk Management, Risk Management Framework, Environmental Engineering and Restoration, Risk Analysis, Environment and Resource Management, Engineering Management, Engineering

    4.8
    Rating, 4.8 out of 5 stars
    ·
    171 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Project - Monitoring and Control

    Skills you'll gain: Stakeholder Management, Project Risk Management, Environment Health And Safety, Quality Management, Procurement, Communication Strategies, Risk Management, Project Controls, Stakeholder Communications, Subcontracting, Supplier Management, Quality Improvement, Stakeholder Analysis, Earned Value Management, Performance Measurement, Variance Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24 reviews

    Advanced · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular company, product, and service knowledge courses

  • Agentic AI Content for Practitioners: Product: Coursera
  • Build a product splash page with HTML and CSS: Scrimba
  • Mastering Generative AI for Customer Service Excellence: Edureka
  • Creating Service Innovation Culture in Public Sector: Coursera
  • Channel Management and Retailing : IE Business School
  • Dell Technologies Customer Service for Technical Support: Dell
  • Leading People and Teams: University of Michigan
  • Manage and Secure Distributed Services with GKE Managed Service Mesh: Google Cloud
  • Initiating and Planning Projects: University of California, Irvine
  • Preparing for Your Call Center Customer Service Role: CVS Health

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