Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Keyword Research, Content Optimization, Search Engine Optimization, Web Analytics and SEO, Web Analytics, Content Performance Analysis
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Content Scheduling, Social Media Marketing, Content Performance Analysis, Driving engagement, Social Media Campaigns, Social Media Analytics, Drive Engagement, Content Optimization, Video Production, Photo/Video Production and Technology, Workflow Management
Beginner · Course · 1 - 4 Weeks

IIMA - IIM Ahmedabad
Skills you'll gain: Diversity and Inclusion, Stakeholder Management, Organizational Structure, Organizational Leadership, Organizational Effectiveness, Organizational Development, Diversity Equity and Inclusion Initiatives, Culture Transformation, Diversity Awareness, Workforce Development, Organizational Strategy, Organizational Change, Workplace inclusivity, Strategic Leadership, Business Transformation, Stakeholder Engagement, Human Resource Strategy, Workforce Management, Innovation, Change Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Team Leadership, Virtual Teams, Team Building, Team Management, Team Performance Management, Conflict Management, Teamwork, Leadership and Management, Intercultural Competence, Program Management, Leadership Development, Project Management, Leadership, Drive Engagement, Communication Strategies, Simulation and Simulation Software, Project Management Institute (PMI) Methodology, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Brand Awareness, Campaign Management, Content Scheduling, Brand Marketing, Keyword Research, Canva (Software), Email Marketing, Concision, Brand Strategy, Content Marketing, Web Analytics and SEO, Marketing Effectiveness, Social Media, Social Media Content, Branding, Content Strategy, Communication, Paid media, Key Performance Indicators (KPIs)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Validation, Data Integrity, Hypertext Markup Language (HTML), Verification And Validation, Scripting, Javascript, Web Applications
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Apache Airflow, MLOps (Machine Learning Operations), Fine-tuning, User Acceptance Testing (UAT), Prompt Patterns, LLM Application, AI Security, Extract, Transform, Load, Scripting, Technical Communication, SQL, Model Optimization, Data Pipelines, Data Presentation, Large Language Modeling, Python Programming, Performance Tuning, Root Cause Analysis, Statistical Analysis, Version Control
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Contract Management, Performance Analysis, Legal Technology, Contract Review, Generative AI, Contract Compliance, Analysis, Workflow Management, Compliance Management, Artificial Intelligence, Document Management, AI Workflows, Business Process Automation, AI Integrations, Vendor Management, Automation, Process Optimization, Operational Efficiency
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Program Implementation, Organizational Strategy, Project Portfolio Management, Risk Management, Project Management Life Cycle, Project Management, Benefits Administration, Plan Execution, Strategic Planning, Risk Mitigation, Risk Analysis, Program Development, Portfolio Management, Project Closure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Operational Analysis, Operational Performance Management, Performance Measurement, Performance Analysis, Performance Metric, Performance Improvement, Operating Cost, Data Import/Export, Variance Analysis, Exploratory Data Analysis, Data Analysis, Financial Analysis, Profit and Loss (P&L) Management, Corrective and Preventive Action (CAPA), Operations Management, Plot (Graphics), Waterfall Methodology
Intermediate · Guided Project · Less Than 2 Hours