• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • Status: Free Trial
    Free Trial
    I

    IBM

    Data Science Fundamentals with Python and SQL

    Skills you'll gain: Dashboard, Web Scraping, SQL, Descriptive Statistics, Data Visualization, Pandas (Python Package), Data Presentation, Statistical Analysis, Jupyter, Data Analysis, Statistical Hypothesis Testing, Statistics, Statistical Methods, Databases, Data Science, Relational Databases, Programming Principles, IBM Cloud, Python Programming, Data Visualization Software

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    75K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Meta Front-End Developer

    Skills you'll gain: User Research, Cascading Style Sheets (CSS), User Experience, Design Research, Linux Commands, Usability, Debugging, User Interface (UI), Command-Line Interface, Software Visualization, Web Content Accessibility Guidelines, Pseudocode, User Interface and User Experience (UI/UX) Design, Web Design and Development, Javascript, Web Applications, Event-Driven Programming, Unit Testing, JavaScript Frameworks, API Design

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM AI Developer

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Retrieval-Augmented Generation, Software Development Life Cycle, Large Language Modeling, LLM Application, Software Architecture, Professional Networking, Responsible AI, Computer Vision, Vibe coding, Cascading Style Sheets (CSS), Software Design, Generative AI, Jupyter, IBM Cloud, Flask (Web Framework), Python Programming, Machine Learning, Data Science

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    80K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • A

    Amazon Web Services

    AWS Cloud Support Associate

    Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Amazon DynamoDB, Software Architecture, Linux Commands, Linux, Amazon S3, Cloud Computing, Web Applications, Information Technology, Customer Service, Software Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Introduction to Marketing

    Skills you'll gain: Branding, Marketing, Go To Market Strategy, Marketing Strategy and Techniques, Consumer Behaviour, Brand Strategy, Marketing Communications, Customer experience strategy (CX), Market Analysis, Marketing Analytics, Customer Insights, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Data Engineering Foundations

    Skills you'll gain: Database Design, SQL, Extract, Transform, Load, IBM DB2, Data Store, Relational Databases, Jupyter, Data Architecture, Database Management Systems, Big Data, Web Scraping, Databases, MySQL, Data Integration, Data Infrastructure, Data Storage, Data Transformation, Pandas (Python Package), Programming Principles, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    59K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Applied Data Science

    Skills you'll gain: Dashboard, Data Visualization Software, Data Wrangling, Data Visualization, Web Scraping, Exploratory Data Analysis, Matplotlib, Pandas (Python Package), Model Evaluation, Plotly, Data Analysis, Predictive Modeling, Data Presentation, Jupyter, Data Pipelines, Data Science, Interactive Data Visualization, Programming Principles, Python Programming, Machine Learning

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    61K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Key Technologies for Business

    Skills you'll gain: Cloud Deployment, Cloud Computing Architecture, Data Storytelling, Cloud Services, Cloud Infrastructure, Generative AI, Cloud Computing, Cloud Storage, Data Mining, Responsible AI, Cloud Security, Public Cloud, Infrastructure As A Service (IaaS), Big Data, Data Science, Regression Analysis, Natural Language Processing, Business Ethics, Business, Social Impact

    4.7
    Rating, 4.7 out of 5 stars
    ·
    106K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Data Science: Foundations using R

    Skills you'll gain: Exploratory Data Analysis, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Plot (Graphics), Rmarkdown, Statistical Programming, Data Science, Statistical Visualization, Ggplot2, Version Control, Data Transformation, Dimensionality Reduction, Data Visualization Software, Data Integration, Knitr, Data Sharing, GitHub, Machine Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    48K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for Business Analysts

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, Business Analysis, ChatGPT, Data-Driven Decision-Making, Data Analysis, AI Security, Business Analytics, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Business Requirements, AI Workflows, Requirements Elicitation, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Machine Learning, Context Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Meta Full Stack Developer: Front-End & Back-End from Scratch

    Skills you'll gain: Jest (JavaScript Testing Framework), Version Control, Restful API, Responsive Web Design, Cascading Style Sheets (CSS), Unix Commands, HTML and CSS, Git (Version Control System), API Testing, GitHub, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), Django (Web Framework), React.js, Mobile Development, SQL, Database Design, Python Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    25K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Meta React Native

    Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, User Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, SQL, User Experience, Mobile Development, Design Research, Cross Platform Development, Linux Commands, React.js, Web Development Tools, Javascript

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11K reviews

    Beginner · Specialization · 3 - 6 Months

1…222324…587

In summary, here are 10 of our most popular customer experience improvement courses

  • Data Science Fundamentals with Python and SQL: IBM
  • Meta Front-End Developer: Meta
  • IBM AI Developer: IBM
  • AWS Cloud Support Associate: Amazon Web Services
  • Introduction to Marketing: University of Pennsylvania
  • Data Engineering Foundations: IBM
  • Applied Data Science: IBM
  • Key Technologies for Business: IBM
  • Data Science: Foundations using R: Johns Hopkins University
  • Generative AI for Business Analysts: IBM

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok