Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Pandas (Python Package), Matplotlib, NumPy, Statistical Visualization, Machine Learning Algorithms, Applied Machine Learning, Data Manipulation, Pivot Tables And Charts, Model Optimization, Machine Learning Methods, Linear Algebra, Natural Language Processing, Deep Learning, Programming Principles, Machine Learning, Python Programming, Data Science, Numerical Analysis, Computer Programming, Artificial Neural Networks
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Autoencoders, Recurrent Neural Networks (RNNs), Deep Learning, Artificial Neural Networks, Reinforcement Learning, Generative AI, Generative Adversarial Networks (GANs), Generative Model Architectures, Unsupervised Learning, Responsible AI, Data Ethics, Markov Model
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Management Software, Project Schedules, Accountability, Project Coordination, Project Management, Management Reporting, Performance Reporting, Collaborative Software, Project Planning, Productivity, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Reinforcement Learning, Dimensionality Reduction, PyTorch (Machine Learning Library), Machine Learning Algorithms, Data Preprocessing, Model Training, Model Evaluation, Artificial Intelligence and Machine Learning (AI/ML), Generative Adversarial Networks (GANs), Deep Learning, Generative AI, Applied Machine Learning, Pandas (Python Package), Scikit Learn (Machine Learning Library), Python Programming, Model Optimization, Machine Learning, Artificial Neural Networks, Natural Language Processing, Feature Engineering
Intermediate · Course · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Statistical Analysis, Statistical Methods, Matplotlib, Regression Analysis, Statistical Modeling, Data Science, Data Analysis, Data Visualization, Pandas (Python Package), Anomaly Detection, Plot (Graphics), Data Visualization Software, Statistical Visualization, Data Integration, Data Collection, Data Access, Data Manipulation, Application Programming Interface (API)
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Artificial Neural Networks, Data Visualization, Exploratory Data Analysis, Scientific Visualization, Applied Machine Learning, Model Training, Classification Algorithms, Predictive Modeling, Deep Learning, Data Analysis, Predictive Analytics, Machine Learning Algorithms, Model Evaluation, Machine Learning, Diagnostic Tests, Python Programming
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Sales Pipelines, AI Personalization, Sales Management, Sales Process, Sales, Sales Strategy, Anthropic Claude, Sales Development, Customer Engagement, Responsible AI, General Sales Practices, Lead Generation, Generative AI, ChatGPT, AI Integrations, Forecasting, Business Ethics, Customer Insights
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Healthcare Project Management, Project Risk Management, Process Improvement, Continuous Improvement Process, Risk Management, Project Performance, Risk Analysis, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaborative Software, Team Building, Collaboration, Regulatory Affairs, Health Technology, Compliance Management, Key Performance Indicators (KPIs), Operational Efficiency, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Product Roadmaps, Product Management, User Story, Product Planning, Product Development, New Product Development, Quality Assurance, Product Requirements, Product Quality (QA/QC), Product Strategy, Product Lifecycle Management, Design Thinking, Stakeholder Management, Quality Assurance and Control, Ideation, Stakeholder Engagement, Innovation, Stakeholder Communications, Change Management, Market Opportunities
Beginner · Course · 1 - 3 Months

Skills you'll gain: Emotional Intelligence, Drive Engagement, Cognitive flexibility, Leadership, Team Motivation, Organizational Leadership, Team Building, Leadership Development, Business Leadership, Team Leadership, Team Performance Management, Leadership and Management, Adaptability, Professional Development, Personal Development, Employee Coaching, Change Management, Coaching, Visionary, Business Communication
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard, Conversion Funnel Analysis, Dashboard Creation, Data Storytelling, Marketing Budgets, Looker (Software), Customer Retention, SQL, Data Visualization, Marketing Analytics, Customer Insights, Tableau Software, Statistical Analysis, Predictive Analytics, Business Intelligence, Data Analysis, Time Series Analysis and Forecasting, Data-Driven Decision-Making, R Programming, Python Programming
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies
Intermediate · Course · 1 - 4 Weeks